Experience Summary:
* **** ***** ** ********** in telecom Industry and hybrid sales experience in Corporate and retail segment. A good learner having positive attitude, high team spirit, zeal to excel and believes in taking up challenges leading to better growth opportunities for an organization.
Work Experience:
Designation: Territory Manager- Corporate Sales
Company:Spectranet – A Division of Punj Lloyd Ltd, New Delhi, India
Company Profile:Spectranet is a Punj Lloyd Group Company. It has dual regulatory clearance of Class ‘A’ Internet Service Provider and Cable Service Provider. Spectranet is the first Company in South-East Asia to have its own commissioned network of Optical Fiber Cable and offers internet bandwidth over dedicated link for fast access through the net to corporate and it also has level 3 data centre Providing the facility of Dedicated Servers, Shared Server, Server Co-location services, Web Hosting and other value added services like Smart Messaging Services etc.
Job Duration: Jan 2005 till Dec 2006.
Job Profile:
•Team Manager
•Generating sales leads & driving new client acquisitions
•Managing sales targets & key corporate accounts
•Market Analysis and incorporating latest innovative ideas in Company’s Customer Retention policy.
•Relationship Management.
•Identification of new potential markets.
Company: Hughes Escorts Communications Ltd, Gurgaon, India
Job Duration:June 2003 till Jan 2005.
Designation:Senior Executive - Business Development.
DiRECWAY Consumer Services
Company Profile: HECL is a leading Satellite Comm. Company in integrating Corporate Networks in India and serving Broadband Connectivity, ASP Services and Data Center hosting. HECL provides Broadband/Internet/Intranet Services to Major Indian Corporate and now has also ventured into Consumer services like providing Internet, corporate training, interactive learning technologies using blend of broadband satellite comm. &
interactive learning platform. It has tie-ups with the Premier Management Institutes in India as well in Abroad.
Job Profile:
Team Leader (4 member team)
Formulating business proposals & presentations for corporates.
Selling the Management programmes to the corporate and the Consumer segment for Delhi region.
Developing leads for corporate training.
Channel management: Coordinating marketing, sales and training needs of business partners in the Northern India.
Imparting Internal Trainings to team members & channel partners.
Company :Standard Chartered Bank, Delhi.
Job Duration: Dec 2001 to May 2003.
Designation: Retention Officer- Credit Card
Company Profile:SCB is one of the leading multinational banks. It serves both consumer and wholesale banking customer. Consumer banking provides credits, personal loan, mortgages and wealth management to individual and other enterprises.
Job Profile:
Customer Interactions: Queries and responses
Retrieving the cardholders coming for cancellation of their credit card.
To do RCA for customers issues.
Maintaining weekly and monthly reports for queries handled.
Customer Satisfaction analysis.
Target based Selling of cards.
Achievements:
• Awarded Team Excellence award for the second and the third quarter in Hughes Escorts communication ltd.
• Recognized as an internal trainer during my tenure in Standard Chartered Bank.
• Lead organizer of Cultural festival at college.
• Won various Medals at Inter-state basketball competition.
• Participant, School Literacy Camp.
Education Qualification:
2001 Post-Graduate Diploma in Management (PGDM) from AMITY Business School, Noida.India
1999 B.A. (Economics Hons.) from MCM DAV College, Punjab University.India
1996 12th CBSE Board Sant Nischal Singh Public School, Haryana. India