Customer Service Rep.
Resume:
LaTerra Sumner
Newark, New Jersey 07108
*************@*****.***
OBJECTIVE
I am a loyal, friendly, and dedicated individual who has an ambition to succeed in any given environment. I love to learn and is always up to a challenge no matter what the situation is. I work efficiently on my own and with others. I am seeking a position where I can develop and excel while giving my best to an employer.
EDUCATION
Bloomfield Technical High School Graduation Date 6/23/1998
Major: Architectural Drafting
Essex County College Expected Graduation Date: 6/1/2012
Major: General Science
WORK EXPERIENCE
Star Ledger, Newark, New Jersey
Customer Service 09/2007
• Handle heavy in-bound calls.
• Organizational and communication skills.
• Proficient in Windows 98'
Industrial Medicine Associates, Newark, New Jersey
Processor/ Medical Assistant 09/2004 - 07/2005
• Processed medical reports for up to eight physicians.
• Set up charts with necessary information for intake.
• Anticipated as a medical assistant (as needed), performed EKG's, phlebotomy and pulmonary function test.
Horizon Blue Cross Blue Shield, Newark, New Jersey
Office Assistant (Temp) 01/2004 - 07/2004
• Performed moderate clerical duties.
• Opened incoming mail, sorted and distributed mail upon arrival.
• Scanned medical claims and assigned route codes for appropriate departments.
East Orange General Hospital, East Orange, New Jersey
Unit Clerk 01/2003 - 05/2004
• Transcribed physicians orders upon request.
• Maintained heavy volume of in-bound calls and directed to correct source.
• Insured the strict adherence to HIPPA regulations as required.
SKILLS
Knowledge of front desk and general office equipment, proficient in Windows 7, experienced in creating correspondence by intake of information, posse's organizational and communication skills. Dependable and can work without supervision.
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