Customer Service High School

Erica M. Little

**** ********** **. *** ** Lithonia, G.A. 30038

770-***-**** **************@***.***

Customer Service Professional

Results-driven professional with a progressive customer service career. Highly effective communicator and team leader with proven ability to build long- term relationships with internal and external customers by establishing a high level of confidence and trust.

Leadership Qualifications

Managed others

Assistant Front End Manager

Operated Cash Register

Experience

Customer Service (10 years)

Accounting (2 years)

Grocery (2 years)

Kroger

Customer Service clerk responsible for answering incoming calls, processed western union transactions, check cashing, money orders, georgia lottery and refunds.

Education

School: Redan High School

Major: College Preparatory

Degree: High School Diploma

Graduation Date: 2004

School: Pro Way Hair School

Major: Cosmetology

Graduation Date: August 2009

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