Administrative Specialist And Phlebotomist

Tekia Williams

**** ******* **.

Richmond, VA ***24

***- ***-**** (Home)

804-***-**** (cell)

Objective

To obtain a challenging position utilizing my abilities and skills developed through on-the-job training as well as formal education with an opportunity for professional growth.

Professional Experience

Virginia Employment Commission, Richmond, VA 2006-Present

Administrative and Office Specialist: Process quarterly wages and tax reports submitted from employers who have employees in the state of Virginia in the I-File system. Handle incoming account inquiries by phone and correspondence from employers, their representatives and field staff. Key tax and wage reports in the mainframe system. Reconcile data keyed and maintain logs of daily activities and completed assignments. Compare information received with data on file and determines adjustments required. Research accuracy of wage accounts. Reviews request for changes to employer files from local Office Managers, tax representatives and Central Office Units. Determines solution and prepares appropriate adjustments to implement change.

Ephesus Daycare Center, Richmond, VA 2004-2006

Aide (Volunteer): Assisted the childcare provider with the daily care of infant’s ages 6 – 12 weeks. Monitored the infant’s movement for safety and ensured that all infants were accounted for at all times. Processed time cards for daycare employees. Assisted teachers with the feeding and ensure that infant’s had a safe and clean environment at all times. Answered and screened incoming calls. Processed invoices for childcare vouchers through Department of Social Services.

Education

George Wythe High School, Richmond, VA: 2002-2006

High School Diploma

J. Sargeant Reynolds Community College, Richmond, VA: 2007-2008

Certificate in MDL 105-Phlebotomy course completion and internship of 100 venipunctures and 25 capillary sticks.

Knowledge: order of draw, venipunctures and capillary sticks, a basic step after blood is drawn and labeling of tubes.

Qualifications and Computer Skills

Microsoft word, excel, PowerPoint, outlook, access, Novell, Data Entry, Clerical/Administrative and Customer service

References available upon request

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