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Customer Service Sales

Location:
Providence, RI, 02906
Salary:
40000
Posted:
August 14, 2012

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Resume:

Sales and Marketing Coordinator June **** –Present

GIANTmicrobes, Inc. – Stamford, CT

Create and manage social media presence using programs such as Facebook, Twitter, and Pinterest

Establish and maintain relationships with bloggers, other online product reviewers, and trade press for product reviews

Research media opportunities and brain storm for new product marketing campaigns

Manage merchant feeds, maintain online shopping (US and International) and affiliate accounts such as Amazon, Pricegrabber, LinkShare, and Affiliate Future

Proofread marketing materials such as 2012 Product Catalog and e-mail blasts

Accounts Receivable using Quickbooks

Account management and customer service using X-cart and Cerberus customer support website

Assist in the annual Toy Fair convention at NYC Javitz Center: set up/breakdown of booth, seek out orders from new and existing accounts, speak with media for press and coverage

Assist in transition of new website using Magento and SAP software

Front Desk Receptionist September 2007 –Present

Katonah Chiropractic Center – Katonah, NY

Manage schedule and patient appointments

Collect payments from patients

Other tasks include answering phones, filing, and any other job needed

Office Assistant/Bookkeeper December 2008 – March 2011

Scott’s Corner Market – Pound Ridge, NY

Manage accounts payables and receivables using QuickBooks

Create daily sales reports and monthly department sales reports

Submit weekly department transfers report and quarterly inventory reports

Public Relations Internship, March 2010 –June 2010

American Diabetes Association – NY, NY

Assist Special Events Tour Director in preparation for the New York City Tour de Cure with all tasks leading up to event

Draft and pitch press releases to media

Manage and update social media websites such as Facebook and Twitter

Post and blog event on cycling related websites to create awareness and enlist cyclists

Draft/Edit marketing materials and proposals for sponsors and spokespersons

Recruited and organized volunteers for day of event and cyclists

Special Events Independent Contractor, January 2008 – June 2008

The Advertising Research Foundation – New York, NY

Help with preparations for the 54th ARF Annual Convention and Expo

Maintain event information binders and master event program

Collate supplier communications

Work with Marketing to review and update conference program to insure accuracy of speaker listings

Work with Sales Director and Manager of Events on sponsorship tracking and fulfillment

Greet speakers at convention and help with any problems that come up

Help to support speaker rehearsal sessions

Assist with the registration process before and after convention

Help with Q&A sessions at convention

Manage speaker thank you process

Prepare for David Ogilvy Awards Dinner

Work with VP of Events on supplier wrap up

Event Coordinator/Office Clerk, September 2000 – 2004

Alumni & Development Office of MCLA– North Adams, MA

Helped organize special events on campus such Homecoming, Graduation, and Patrons of the Arts Events

Updated alumni records using Raisers Edge Program

Helped coordinate seasonal phonathon fundraisers

Took minutes at meetings and during the college presidents’ speeches

Prepared and sent mailings to alumni and other constituents of the college about college news

Trained work study students

EDUCATION & CREDENTIALS

Master of Arts, Public Relations 2010 • Iona College, New Rochelle, NY

-Honors

Bachelor of Arts Degree, English Communications 2004 • Massachusetts College of Liberal Arts (MCLA) – North Adams, MA

-Dean’s List

-Award received for Excellence in Literary Analysis



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