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Customer Service Medical

Location:
Houston, Texas, 77034, United States
Posted:
March 11, 2011

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Melissa Rodriguez

**** ******* ** ******* **, ***34

(832)***-****

mx0rde@r.postjobfree.com

OBJECTIVE To obtain a permanent position as the receptionist in your department that rewards loyalty, hard work, dependability and positive results in the team environment.

EDUCATION

Everest Institute, Hobby Campus Medical Assistant Diploma 04/10

South Houston High School General Studies Diploma Received 05/2003

HONORS & AWARDS

• CPR/ AED AND HIPPA Certified

SUMMARY OF QUALIFICATIONS

• Ability to work with minimum or no supervision to complete assigned task

• Efficient in various computer programs (MicroSoft Word, Excel, Medisoft, Epic)

• Read, Write and speak Spanish fluently

Courses Taken: Medical Terminology, Introduction to Medical Assisting, Medical Law and Ethics, Medical Office Procedure I & II, Anatomy and Physiology of Structural and Organ Systems, Clinical and Medical Procedures, Clinical and Medical Laboratory Procedures, Medical Computer Applications, Hematological Procedures, and Professional Development

Skills

Front Office: Typing, Filing, Faxing, Mailing, Copying, Medisoft, MS Word, Insurance Claims, Appointment Scheduling, Telephone Skills.

PROFESSIONAL EXPERIENCE

08/2004 12/2008 Boltex Manufacturing Company Houston, Texas

Job Title-Front Desk Receptionist

• Responsible for processing all guests into office facility

• Assisting guest with any special needs (directions ,making reservations at hotels, buying plane tickets, scheduling plane flights)

• Filing, answering multiple lines, data entry, invoicing, mailing, faxing, ordering supplies

• Opening mail, accounts receivable, stamping mail

• Successfully organized appointments between employees and clients.

11/2003- 03/2004 Houston Rodeo Houston,Texas

• Attended phone calls, concluded the nature of calls and assisted callers to the proper department.

• Successfully organized appointments between employees and clients.

• Responsible for typing reports, memos and other correspondence.

• Kept detailed messages from the person called upon, containing name, call timing and business nature.

• Accepted and distributed messages and mails to proper departments and employees.

• Excellent interpersonal, communication and customer service skills.

Professional References Available Upon Request



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