Lance B. Russell
*********@*****.***
Skills
• 12 years of experience in sales
• Dedicated and self-motivated team player/builder
• Thrive in both independent and collaborative work environments
• Prioritize and manage heavy work flow without direct supervision
• Detail-orientated
• Multi-task independently, understanding priorities and deadlines
• Prefer to work in a fast-paced, demanding environment
• Experience working with a wide variety of people from numerous cultures and backgrounds
Experience
Beazer Homes USA, LLC
New Home Sales Counselor
April 2002 – May 2010
• Developing customers into buyers through contract negotiation, customer service, and follow-up throughout the process
• Working within management-set parameters in the negotiation of sales
• Creating and maintaining profitable relationships with realtors, mortgage companies, and land developers
• Managing the new home community, sales office, contractors, and sales assistants on a day-to-day basis
• Staying informed about changes to regulations and guidelines that effect the operational and legal environment within the industry and working within those changes
• Reaching sales and revenue targets on a monthly basis while staying within promotional guidelines and maintaining high customer service
• Conducting reviews of competitive environment and generating ideas for adjustments in product, incentives, marketing to remain ahead in a highly competitive industry
• Providing management with complete and accurate monthly closing projections
• Being the primary point of contact for all current homeowners in the community and realtors and assisting them in their inquiries and issues
• Reviewing and negotiating third party requests for changes to current or pending contracts
• Creating and distributing marketing materials through a variety of platforms to enhance sales, replenish pipeline, and maintain visibility in a very crowded marketplace
• Received numerous awards within the company for achieving outstanding monthly, quarterly, and annual sales volume and for achieving exemplary customer service
Lifeforms Homes, LLC
Sales Consultant
June 2000 – February 2002
Imperial Homes
Sales Consultant
April 1999 – June 2000
Education
Trinity University and University of Houston non-degree courses
References available upon request.