Human Resources Management

DAMONE WILLIAMS

**** *. **** ****** *******, IL *0652 773-***-**** ******.***********@*****.***

HUMAN RESOURCES MANAGER/ SR.GENERALIST

Experienced Human Resources professional with expertise in General Human Resources Management, Benefits Administration, Employee Relations, Full Life Cycle Recruiting, and HR Generalist responsibilities. My progressive success has allowed me to work at both large companies (where multi-taking is critical) and small companies (where you must adapt to quickly changing priorities and you are the “go-to” person), from corporate offices to 200 person start-up's.

HR SKILL SET

Benefits Administration:

System Updates (Updating new hires, terminations and status changes)

Benefit issue resolution

Monthly Billing reconciliation

Orientation - Benefits Presentation

Open Enrollment

FMLA/STD/LTD document/approval/ tracking.

Employee Verifications (Employee/Benefits)

Benefits Collateral Management (management of all Benefits flyers, booklets, manuals, and updated materials)

Full Life Cycle Recruiting:

Position Posting (Internet,Newspaper,etc)

Setting up interview schedules between candidates and hiring managers

Interviewing of all potential candidates (both over phone and in-person)

Sourcing of all potential candidates

Administering Testing of all potential candidates

Conducting background checks

I-9/Compliance

EEOC Reporting

Facilitating New hire Orientation / On-Boarding /Company Tours

Payroll Liaison Human Resources Management / Employee Relations

Development of Human Resources/Company Policies and Procedures

Employee Relations Activities (vendor fairs, holiday parties, reward and recognition programs etc…)

Progressive Discipline and Terminations

Ability to Coach Manager/Employee through Complex issues

Union Experience

Vendor Management

Audits (File, Company,I-9, EEOC)

Performance Management

Project Management

File Maintenance & Compliance (Benefits, I-9, and Employee)

PROFESSIONAL EXPERIENCE

United Airlines Corporate Office

Chicago, IL

Largest airline carrier in the world with over 85,000 employees world wide.

Human Resources Coordinator (Contractor through the Corestaff)

February 2012 – Present

• Support senior recruiters, directors, and hiring managers throughout the selection process as defined by the EEOC.

• Manage job description postings for internal and external recruitment via Taleo, create interview guides using DDI Targeted Selection Access

• Assist senior recruiters with screening and disposition of candidates in Taleo.

• Coordinate interviews, flight reservations, and lodging accommodations for candidates

• Generate reports from Taleo and/or SharePoint as needed: Talent Selection Applicant Details for Recruiters, Applicant Tracking Logs, EEO-1 Reviews, and Talent Selection Offers Made / Filled

• Maintain accurate and complete selection records to ensure compliance with Federal law

U.S. Cellular® Corporate Office

Chicago, IL

Major cell phone company with over 1000 employees across several national markets.

Talent Acquisition Coordinator (Contractor through the Wellington Group)

March 2010 – August 2011

• Ensuring collection, accuracy, as well compliance with existing state and federal laws regarding employment practices.

• Coordinate the interview scheduling, confirmation, and travel preparation, of all potential candidates for Professional, IS, and Technical staffing across all US markets. Created Offer Letters, provided benefits information, and Relocation information. Recruited to be lead on “AEP” (Associate Endorsement Program).

• Created process flow documents.

Key Results:

• Won several “Star Awards” for outstanding work or going above and beyond the call of duty.

• Suggested Payroll process improvements that have been implemented company wide.

• Original contract was for 90 days…Outstanding work extended it to 18 months.

LocalLaunch/Dex Search Marketing/Business.Com (an R.H. Donnelley Company)

Chicago, IL:

LocalLaunch, Inc. provides Internet search products, platforms, and fulfillment solutions to local advertising providers

HR Manager

March 2007 to April 2009

• Developed and administered all human resources policies and procedures for all company personnel. Assisted in implementation and annual update of compensation program. Rewrote job descriptions, monitored performance evaluation program and made revision as needed.

• Performed benefits administration to include claims resolution, change reporting, approving invoices for payment, and information activities program. Resolved all employee benefits questions, and issue resolutions.

• Managed full life- cycle recruitment efforts for all exempt and nonexempt personnel, students, and temporary employees.

• Full life cycle recruiting efforts to include, working with managers to determine job specifications and requirements, to pre-screening, scheduling, interviewing, background checks to on-boarding-orientation. Devised creative ways to source quality candidates with a zero dollar recruiting budget.

• Recommended new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.

• Counseled managers on all employee related issues (from progressive disciplinary issues and “write-ups” through to formal terminations and HR related investigations).

• Payroll Liaison

Key Results:

Played a key role in ensuring the successful launch of newly expanded Chicago office. Structured and implemented policies, procedures and created documents in the areas of training, benefits packages, and new-employee orientation.

Fostered a teamwork/open-door environment. Personal efforts were cited as one of the driving forces behind company’s success; Won employee of the month award 4 times and Employee of the year award for 2008.

PROFESSIONAL EXPERIENCE (CONTINUED)

Wellington Group

Geneva, IL

Staffing agency for Human Resources and IT professionals.

Contract Recruiter and H.R. Generalist for various IT and corporate offices.

August 2006 – November 2006

• Contracted to fulfill a broad range of short term HR functions, including recruiting, benefits administration, policy development and creation.

• Recruited for multiple states, locations and positions. Processed new hire paperwork, conducted new hire orientation, managed complete employment life cycle.

• Worked with employees as well as vendors to resolve any/all benefits related issues (including medical, 401(k), Rx etc).

Key Results:

Successfully rolled out open enrollment program.

Saved company between $3,000 and $10,000 every month by reducing reliance on employment agencies and reducing “time to fill” by 30 to 45 days.

TransUnion LLC Corporate Office

Chicago, IL

One of the “Big Three” credit bureaus.

Sr. Human Resources Representative

February 2006 – June 2006

• Assisted Human Resources staff on a national level in the administration of all equitable policies and procedures.

• Ensuring compliance with existing state and federal laws regarding employment practices.

• Facilitating all aspects of Human Resources as needed including benefits, staffing, COBRA, FMLA, Personal Action Forms, exit interviews, EEOC tracking, LOA, HRIS management, within a Corporate office.

Key Results:

Sr. Generalist for a 3000+ employee company.

Facilitated Human Resources functions across several states including CA.

U.S. Cellular® Corporate Office

Chicago, IL

Major cell phone company with over 1000 employees across several national markets.

Staffing Coordinator April 2003 – February 2006

• Processed all new hire paperwork for all U.S. Cellular® markets throughout the country. Totaling between 200 and 400+ new hire associates per month.

• Payroll Liaison

• Ensuring collection, accuracy, as well compliance with existing state and federal laws regarding employment practices.

• Coordinate the preparation, warehousing, as well as shipping of all new hires documents and introductory benefits information to stores and call centers throughout the country.

Key Results:

Processed between 200 and 400 new hires per month.

Assisted national recruiting team with on boarding materials and new hire processing across all national markets.

Sheraton Chicago Hotel & Towers

Chicago, IL

September 1996 – January 2003

A 1,200+ room convention hotel in the heart of downtown Chicago. The Sheraton has 800+ Full time employees and 250 Part-Time and On-Call staff ….with an additional 500+ Banquet On-Call staff.

Human Resources Employment Coordinator September 2002 - January 2003

• Handled all staffing needs of a 1,209-room convention hotel (both exempt and non positions as well as union positions for Local 1 and Local 399).

• Handled employee relations issues to include management employee consultation.

• Coached management staff through progressive disciplinary issue.

• Coached employees through potential issues as part of the grievance avoidance program.

• Conducted company investigations (Sexual Harassment, Theft, Misconduct, etc…)

• Set-up planned and conducted BI-monthly orientation covering: employee handbook, health benefits, company benefits package, and union employee benefits plan.

• Organized employee relation events such benefits fairs, employee parties and vendor visits (i.e. Bank-One, Credit Union, etc.).

• Conducted regular meetings with management staff to ensure proper staffing, and quality of candidates.

• Payroll Liaison

Key Results:

Interviewed between 10 and 25 prospective candidates per day.

Fostered relationship with both governmental and community based organizations to reduce staffing cost.

Instituted “Early Hours” program that allowed for H.R. to be available for the second and Third shifts.

Fostered relationships with union representatives to become partners on benefits issues, hiring initiatives, and grievances.

Fostered an “Open Door” environment in Human Resources that raised our Employee Satisfaction Survey results by about 25 points (2002- 2003)

Human Resources Benefits Coordinator May 2000 – September 2002,

• Processed benefits for all 1000+ employees of Sheraton Chicago Hotel & Towers (both union and non-union).

• Billing reconciliation, file maintenance, report running, as well as orientation presentation of benefits, and all problem resolution.

• Coached management staff through progressive disciplinary issue.

• Set-up planned and conducted BI-monthly orientation covering: employee handbook, health benefits, company benefits package, and union employee benefits plan.

• Organized employee relation events such benefits fairs, employee parties and vendor visits (i.e. Bank-One, Credit Union, etc.).

• Handled FMLA and STD/LTD documents, tracking, and approval.

• Payroll Liaison

Key Results:

Processed benefits for 800+ full time employees in addition to 250+ on call, part time, seasonal and intern staff.

Worked with outside vendors as well as directly with hospitals based on the situation to resolve all employee, billing and coverage issues.

Major Participant as a Mentor in the “Welfare to Work program”.

Human Resources Assistant Dec 1998 - May 2000

• Duties included all basic H.R. functions including but not limited to: verifications of employment, benefits questions, pre-screening interviews, report writing, file maintenance, employee relations, employee room reservations, and all other employee needs.

Key Results:

Key facilitator in complete 360 degree turn around of Human Resources department from “disciplinarian department” to “Partners” in all union and non union issues, disputes, and grievances.

EDUCATION

American Intercontinental University

Chicago, IL

Major: Business Administration with Concentration in Human Resources Management

Anticipated Graduation Spring 2014

OF NOTE

HR Designations:

Member of Society for Human Resource Management (SHRM)

Sitting for PHR certification exam Spring of 2012

Please read my recommendations on www.linkedin.com/in/damonewilliams

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