Customer Service Rep/Call Center
Resume:
Linda Hester
Los Angeles, Ca 90011
*********@*****.***
Objective
To seek employment where there is room for advancement as well personal and professional growth. I am also seeking employment where I can utilize my independence and skills.
Qualifications
Jenny Craig 08-2008/Present
Santa Monica, Ca
Customer Service Representative
Greeting guests in a professional, courteous
Handles all customer inquiries by telephone and person.
Responsible for handling all food orders.
Filing, photocopying, mailing documents.
Other duties as required to meet the customer requirements.
AmeriCredit Corp 06-2006/ 01-2008
Santa Ana, Ca
Call Center Representative
Answer calls according to established procedure.
Answer and address a customer's inquiries.
Moderate to heavy inbound & outbound calls.
Contact customers regarding past due accounts to collect balance owed in fast paced predictive dialer environment.
Tiger Financial Management 01-1999/ 06-2006
Gardena, Ca
Call Center Representative
Answering the phone and greeting the customer in a friendly, courteous and professional manner.
Contact customers regarding past due accounts to collect balance owed in fast paced predictive dialer environment.
Handles or generates calls. This could be sorting out a problem attending to someone, services,claims, complaints, etc.
Moderate to heavy inbound & outbound calls.
Education
1995-1996 Wayne Country Community College, Detroit, Michigan
Other Experience
Data Entry
Computer Skills:Microsoft Office (Outlook, Word, Excel)
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