Customer Service High School

Alfonso D. Taylor

**** ****** *. **** ****., #*** Dallas, TX 75237

Mobile: 972-***-**** Home: 972-***-****

********.*******@*****.***

Summary of Qualifications

I have experience in comparing identifiable information of counts and weights of incoming and outgoing shipments to verify against bills of lading, invoices, orders or other records;

I have fifteen years of experience using a RF scanning system;

I have twenty-four years of experience in and certification using a cherry picker, sit-down and stand-up lifts; and,

I have ten years of experience in shipping items via FedEx and UPS.

Professional Experience

Precision Employment

(NAL Syncreon), Irving, Texas Feb., 2011 – Mar., 2012

Order Selector, Shipping and Receiving

Picked and packed products with the use of hand held scanner;

Used cherry picker and stand-up lifts along with other material handling equipment;

Accurately and efficiently build order delivery routes for shipping; and,

Moved products within the warehouse to in and from the receiving and loading areas.

Advantage Technical Resourcing

(NEC Corporation), Irving, Texas Aug., 2010 – Feb., 2011

Contractor (Material Handler), Shipping and Receiving

Ensured that all shipping and receiving documents are completed accurately;

Communicated with truck drivers as required in conjunction with customers;

Verified inbound/outbound schedules; and,

Prepared goods for shipment and recorded shipment data.

Fresh Point, Dallas, Texas Feb., 2010 – Aug., 2010

Order Selector/Forklift Operator, Shipping and Receiving

Unloaded inbound shipments safely and moved produce to storage locations;

Stacked and stored produce and frozen foods in designated areas using a forklift;

Pulled and prepared produce for shipment;

Ensured that the exact number and type of produce was loaded and shipped;

Performed picking duties in an efficient manner meeting customer service standards;

Moved produce from staging and/or storage areas into trailers; and,

Operated all equipment in a safe and efficient manner following prescribed work methods.

ICI Paint, Carrollton, Texas Jan., 2009 – Feb., 2010

Order Selector, Warehouse

Pulled paint using cherry picker for shipments;

Responsible for checking, replenishment, bulk/bin order fill and stocking, shipping/receiving

and restock product /returns and loading;

Managed stock and inventory control;

Ensured order accuracy with attention to detail; and,

Stocked paint using RF scanning system.

Ben E. Keith Foods, Fort Worth, Texas Mar., 2007 – Oct., 2008

Forklift Driver/Order Selector, Warehouse

Pulled the correct product accurately;

Operated a forklift and electric pallet jack safely and efficiently;

Bring overhead product down to pick bay;

Stocked and restocked product in proper locations including overhead locations; and,

Rotated stock according to date coding.

MBM Foods Inc., Fort Worth, Texas Aug., 2006 – Mar., 2007

Order Selector, Warehouse

Order selector utilizing reach truck and cherry picker;

Utilized RF scanner to select orders in a fresh food distribution cold environment;

Picked appropriate cases according to orders; and,

Placed the orders on pallets.

Martin Brower Distribution, Grand Prairie, Texas Jan., 2003 – Aug., 2006

Forklift Operator

Duties included operation of several types of forklift equipment;

Loaded and unloaded pallets and individual cases to/from trailers; and,

Picked up empty pallet boards and operated a forklift safely.

Mackie Automotive., Arlington, Texas May 2002 – Jan. 2003 Shipping/Receiving/Forklift Driver

Examined and inspected items for any damages;

Unloaded auto parts from trucks and stock parts using sit-down lifts; and,

Coordinated with shipping to ensure all receiving shipments are flowing in and out of warehouse as scheduled.

Prosource Distribution Center, Grand Prairie, Texas Feb-1994 – May 2002 Order Selector/Forklift Operator/Head Lead Man

Responsible for the daily distribution activities, productivity, and quality within the assigned area;

Maintained good communication with supervisor to ensure smooth running of production;

Coordinated with supervisors and other departments as necessary to ensure orders are completed and shipped on time and accurately selected quality products for customer satisfaction; and,

Participated in daily operations of receiving, auditing, and distributing orders as needed.

Education

O.D. Wyatt High School - Diploma Fort Worth, Texas

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