Tierra L. Smith
**** ****** ***** ***. #***, Tampa Fl 33637
303-***-**** (c)
******.*******@*****.***
Professional Profile:
Successful Property Manager for over seven years, with a proven track record in both sales and effective management. I’ve successfully managed properties ranging from 150 to 600 units maintaining 90% to 100% occupancy. Experience Includes management of properties from Low Income Tax Credit Housing (LITCH) to A-D rated conventional rentals.
As a member of your team you can expect the following:
• Superior customer service skills
• Excellent inter-personal skills
• Proficient in various software and management programs
• Self motivated
• Courteous and professional
• Above average sales performance
• Problem solver
• Fine-tuned marketing skills
• Well versed in Fair Housing practices
• Great Public Relation skills
Professional Experience:
04/08-Present Property Manager, Richman Property Services, Denver, CO – Tampa, FL
• Perform Property Manager duties at properties with 100-120 units
• Oversee Construction and Lease-up of Brand New Community
• Setup and Implement Marketing Strategy to introduce community to neighborhood.
• Provide quality and professional customer service to residents.
• Oversee all aspects of community’s day to day functionality.
• Prepare and Maintain Budget and Property Financials
• Perform Month-End Closeout and Year End Closeout
• Prepare and Ensure Tax Credit Paperwork is in Compliance
• Maintain Low Delinquency
• Implement Resident Retention, referral, and renewal programs.
• Prepare Reports for Regional Manager, Lease-up Manager, Tax Credit Auditers ect.
• Experience with Section 8, Tax Credit, Rentroll & OneSite
• Oversee a staff of 7 including Leasing and Maintenance
• Oversee warranty claims for new property
03/07-06/07 Leasing Consultant, AMLI Residential, Denver, CO
• Met all leasing goals for March and April
• Leading team in leases for 1014 unit property
• Marketing/Advertising of the apartments and community
• Criminal background checks, credit checks, leasing paperwork processing, application processing
• General office duties
4/02-03/07 Property Manager & Marketing Director, Carmel Partners, Denver, CO
• Maintained occupancy at 95% or higher
• Maintained budget at 98% 2005-present
• Delinquency lower than 1% since 02-01-2006
• All aspects of leasing, training, and marketing
• Inspect and schedule all vacant units for make ready process
• Prepare and complete all move in contracts and move out statements
• Create and maintain budget guidelines for current and projected fiscal year
• Process all property invoices, receivables, and payables
• Supervise all property staff
• Provide accurate reporting of property turn over and vacancy
Education:
Community College of Aurora, Aurora, CO
Colorado Insurance Producer License
Life and Variable Products
NASD series six license for mutual funds
References upon request