Resume of Jonelle Carter

Jonelle Carter

Objective:

To obtain a Customer Service or Data Entry postions that will ulitize my past skills and will allow me to grow in the present and future.

Experience:

March 06

to August 06 Farmers Insurance Company

Proof Operator Overland Park, Kansas

Processed transaction related to new business, cancellation and policy changes.

Documented corrected information on policy forms.

Handled data entry, codes, and processed source documents.

Handeled any other tasks or duties assigned by a supervisor.

August 2004

to August 2005 Nebraska Furniture Mart

Switchboard Operator Kansas City, Kansas

Answered 20 line switchboard in order of customer calls.

Paged various employees and superviors per request over store's PA system.

Informed customers of sales and other special events going on in the store.

Answered any other questions the callers may have.

August 2000

to August 2003 Tele Tech

Customer Service Rep. Kansas City, Kansas

Answered inquiries about the United States Postal Service.

Performed various transactions per customer request such as hold mail, trace or track missing mailed items.

Documented complaints for mail service or customer serivce they may have received.

Worked closely with various postal offices around the country.

Perfermed any other tasked assigned by superviors or mangers.

Education:

F.L. Schlagle High School

Kansas City, Kansas

**** Message to Recruiters **** I am looking for a customer service or data entry position that will allow me to work from home.

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