Administrative Assistant

ADMINISTRATIVE OPERATIONS AND CUSTOMER SERVICE SUPPORT

PROFILE OVERVIEW

Intrinsically motivated and multi skilled professional with hands-on administrative skills and a consistent record of diligence and versatility. Excel in multinational and fast-paced work environment and equipped with hands-on management skills. Organized and proven self-starter; works well independently and collaboratively combined with a reputation of completing assigned tasks in a timely and efficient manner. Highly organized, conscientious and committed to service excellence.

CORE COMPETENCIES

- Office Operations - Cross-Functional Collaboration

- Internal and External Communication - Records Management

- Administrative Support - Customer Service

PROFESSIONAL EXPERIENCE

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Lincoln Publishing Co - Lockport, NY

Operations Support 2004-2009

- Solely in charge in the administration of all incoming products and in ensuring accuracy of record and quality of all items. Appointed signatory for all incoming and outgoing manifest shipments.

- Assisted in filing of all accounts paid paperwork in accordance to company requirements

- Administered incoming faxes and ensured that each fax message was delivered accordingly.

- Organized, processed, and distributed mails to appropriate departments. Processed income payments and checks and handled bank deposits. Utilized a standard US Mail postage machine and processed shipments through UPS Worldship program.

- Accurately verified incoming and outgoing box counts for carriers such as UPS, Fed X, DHL and common truck lines. Determined and recorded any shortages and submitted reports to purchasing for follow-up.

- Managed and ensured proper labeling and bar coding of all products to meet customer requirements or specs. Monitored proper storage of all products and ensured organization of shelves and warehouse facility.

- Operated various automated labeling and bagging equipment including pallet jacks.

- Complied with safety control procedures and completed basic safety and first aid classes. Consistently maintained a healthy and organized work environment including warehouse and loading dock area so as to meet OSHA and MSDS safety standards.

- Answered incoming multi-line phone system and responsible for taking orders and entering them in computer system for processing.

EDUCATION

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BACHELOR OF FINE ARTS IN PRODUCTION DESIGN - 2009

Savannah College of Art and Design - Savannah, GA

-- References furnished upon request --

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