Technical Instructor

CRAIG M. STOKES

**** *. ***** ******

South Holland,, IL 60473 Home: 630-***-**** **************@*****.***

PROFESSIONAL EXPERIENCE

DISCOVER TRAINING INC, Grove City, Ohio

Long Term Evolution (LTE) Instructor, Alcatel-Lucent University

Responsible for creation of high-quality, Instructor-led courseware including the development of complex interactive labs.

•Continuous improvement of training materials as Long Term Evolution (LTE) products evolve.

•Classroom delivery of LTE training to worldwide and regional customers.

• Develop and test hands-on lab exercises (dedicated lab as well as remote lab)

• Use alternative technologies to deliver training – videos, webinars and web based training.

GOODMAN NETWORKS, Naperville, IL

EVDO RNC Network Integration Engineer, Professional Services and Deployment

• Successfully provisioned Software Applications and Platform Configurations

• Monitored the network connections to a customer’s Layer 2/3 switching/routing devices

• Implemented Security (Secure Shell)

• Performed Network Testing

• Performed Internal Auditing

• Provided troubleshooting and support as required until a successful EVDO Data Call was made through the newly integrated RNC

• Customer Sign-off

LUCENT TECHNOLOGIES, Naperville, IL

Network Integration Engineer, Lab Environment Operations Management

• Provided Tier2 Help Desk support for Application Processor and Radio Network Control.

• Install, troubleshoot and resolve hardware issues, and software reloads for EVDO frames.

• General understanding of SUN OS system and networking solutions to maintain labs.

• Provide installation and maintenance for Lucent CDMA Base Stations in Wireless labs.

• Interface with “third party/contractor” personnel to complete projects/installations.

• Quality Assurance testing of product units was also performed.

Engineer, Live Net Facility

• Performed Interoperability testing of a product's operation as determine by a manufacturer's published specifications to minimize risks to 5ESS® AnyMedia (TM) Switch owners during implementation of new services and products.

• Assisted vendors in connecting their products to the 5ESS® Switch, so that they could perform their own test.

Engineer, Global Technical Bids & Proposals

• Provided technical compliance and risk management sections for customer bids.

• Authored several Proactive Proposal sections on OA&M, Security, and Call Processing, to influence the customers’ knowledge of the functional areas.

Engineer, Test Lab Architect

• Designed, and configured all components in the test lab, so that the users had a robust and stable testing and development environment.

• Ordered $1M dollars in networking equipment and maintained budgetary guidelines, to ensure the latest technology was available, to the “users”.

• Successfully performed system and integration testing, to verify all phases of the customers test requirements performed as a cohesive unit.

Engineer, Product Developer

• Successfully coded, tested and debugged software for various features.

• Designed and executed “development/feature” tests to verify Diagnostics requirements.

• Coordinated with other functional areas to complete system integration.

• Implemented the Test Management System (TMS) to track all completed/failed tests.

AT&T BELL LABORATORIES, Naperville, IL

Engineer, System Verification

• Defined requirements and executed “white/black box” tests to verify functional area.

• Tracked the traceability of requirements from design to finish product via a Compliance Matrix and system documentation.

• Performed engineering analysis and software application testing to ensure a stable product.

EDUCATION

MS, Telecommunication Systems, DePaul University

BS, Metallurgical and Materials Engineering, Illinois Institute of Technology

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