***** ******* ****, *******, **. *****•832-***-****•********@*****.***
Raymond David
Objective
I'm seeking a position in a results-oriented company that seeks an ambitious and career-conscious person, and where acquired skills and education will be utilized toward continued growth and advancement.
Experience
2008 - Present
First Convenience Bank
Houston, TX.
Personal Banker 3
Customer service, data entry, filing, scheduling, processing money, collecting data, answering phones, marketing
Developing strong relationships with existing account holders
Taking initiative without much supervision and have well active listening skills due to sale accounts for non-existing account holders while marketing
05/2008 – 11/2008
IBC Bank
Houston, TX.
Bank Teller
Customer service, data entry, handling cash, collecting data, answering phones, marketing
Minimize any bank losses, handle fraudulent checks to prevent cash drawers of being out of balance, maximize bank profits
Cross-selling to acquire new relation for checking and savings accounts
03/2006 – 04/2008
Litton Loan Servicing
Houston, TX
Loan Counselor
Customer service, answering phones, data entry, scheduling, filing, mailing data, managing cash payments
Educating home owners' with necessary steps to keep their homes
Meet monthly stats on a consistent basis, responsible for both receiving and mailing out correspondence, and creating appointments for possible payment arrangements to bring a delinquent accounts current
05/2005 – 03/2006
United Recovery Systems
Houston, TX.
Collector
Collections, inbound and outbound calls, marketing, filing, data entry, scanning papers, upkeep on handling money, customer service
Achieved goals for meeting quotas on charged-off credit cards, reliable with getting through my files in its entirety every month
Received necessary training for state and federal laws which includes the FDCPA
Education
2001 - 2005
Alief Taylor High School
Houston, TX
Diploma
Graduated with Academic Honors
2006 – 2007
Texas Southern University
Houston, TX.
Some college
Skills
Customer service
Collections
51 wpm
Data entry / Appointment scheduling
Telemarketing
Banking / Mortgaging
Extracurricular Activities
Attended Rice University for Biochemistry Nanotechnology during summer of 2003
Temporary Volunteer Work Program assistance due for communities affected by Hurricane Ike