Customer Service Manager
Resume:
Melissa D. Yassini
Dallas Texas 75287
**************@*****.***
OBJECTIVE
To obtain a position where I can utilize my skills in a professional environment.
EDUCATION
Arkansas College
Batesville, Arkansas
1993 - 1995
Skyline High School
Dallas, Texas
1989 – 1993
PREVIOUS EMPLOYMENT
Premier Communities
Dallas, Texas
3/2012 - Present
Payroll/Benefits/Billing Specialist
• Semimonthly payroll using ADP Workforce Now.
• New Hire Orientation
• Benefits Enrollment and Maintenance
• Reimbursable payroll billing using Jonas software.
• Maintenance of employee files
• Reconciliation of Benefits invoicing
The Delta Companies
Dallas, Texas
3/2010-12/2011
Payroll Specialist
• Biweekly Locum Tenens payroll
• System maintenance to include new hire onboarding, terminations, employee changes.
• Assisted in year end tax preparation and social security verification process.
• Weekly journal entries
• Monthly team building activities
• Assisted Accounting Department in various projects.
CTJ Investments
Dallas, Texas
2/2007 – 5/2009
Payroll Manager
• Responsible for implementation of payroll and HR laws.
• Biweekly Payroll for 6 Markets with 3000+ employees.
• Payroll Reports
• 401k Reporting
• Workers Comp and Unemployment Claims
• Interviewing employees
• Posting job openings as needed on various job boards
• Background Check Process
• Employee Onboarding
• Employee benefits administration
• Data Entry
• Transferring I-Reports into spreadsheets for distribution.
• Filing and maintaining employee documentation.
• New hire orientation.
Rent-A-Center Corporate Office
Plano, Texas
6/2005 – 12/2007
Payroll Administrator
• Preparation of weekly payroll for 200+ stores
• Enter payroll corrections/changes
• Research various payroll issues
• Completion of verification of employment paperwork
• Produce routine reports
• Verification of employee benefits
• Maintain payroll reports/records
Society Club Health & Fitness Center
Jersey City, New Jersey
11/2000 – 6/2005
Payroll Administrator
• Preparation of weekly payroll
• Entering payroll corrections/changes
• Verify weekly timesheets and hourly wages
• Issue manual checks to contract employees
• Produce routine reports
• Maintain payroll reports/records
RELATED KNOWLEDGE
Very organized with strong attention to detail. Able to work within a team or independently. Excellent customer service skills. Knowledge of Microsoft Access, Microsoft Excel, Lawson and ADP programs as well as various other programs.
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate