Sales Customer Service
Resume:
Donald Patrick
Mount Royal, NJ
************@*****.***
Objective
Seeking a challenging Medical Sales position that offers great earning potential and career advancement
Notable Achievements
• Sales Contest Winner during 2008, 2010, 2011
• Sales Person of the year for 2011 for Cherry Hill and Delaware Offices
• Started up 1st ever office in Delaware for Aerotek in 2011
• New Account Profit Growth Leader for 2010 and 2011
• Signed Multiple Multi-Million Dollar contracts during 2009, 2010, 2011
• Fastest Contest winning rep. in Cherry Hill office; only new sales contest winner for Cherry Hill and Delaware office since 2007
• Successfully sold 5 different divisions of company
• Generated 750% growth for assigned Delaware territory from 2007-2008
• Named Impact Sales Representative of the Year for 2007
• Named Diversity Board Member for Cherry Hill and Delaware Office
Experience
Aerotek Engineering, New Castle, DE
Business Development Manager, 2006- Present
• Responsible for managing all aspects of engineering business development and sales within Delaware and New Jersey to medical device, pharmaceutical, industrial manufacturing, electronic manufacturing, and R&D organizations.(DuPont, Dentsply International, Siemens, W.L. Gore, Goodrich, Chrysler, General Motors, T.A. Instruments, FMC BioPolymer)
• Responsible for customer analysis, developing sourcing strategies, identifying screening requirements per customer, coordinating selection and compliance process, identifying K.P.I. and initiating formal procedures for follow-up and client saturation /satisfaction
• Coordinating and driving internal responsibilities in various departments that include: Recruiters, Business Development Manager, Customer Service Support Team, Credit Analyst, Regional Controller, Back off ice Associate, Implementation Team
• Identify and build relationships with all key decision makers and influencers that include: Direct and Indirect hiring managers, Executive Sponsors, Directors, Vice Presidents and Presidents, Procurement, HR, Legal, Finance, Project Directors and Managers, Vendors that support client
• Develop initial relationships into client champions to aid in account saturation and market share growth for existing clients
• Develop an in-depth understanding of customers business, structure, challenges, and requirements to provide a solution based service
• Provide a consultative and results driven process to clients that is accompanied by continuous follow-up
• Manage customer expectations and satisfaction throughout entire sales lifecycle
• Drove Delaware office in 2011 to achieve 100% of P.I.T. Goal
• Averaged over 60K per week in weekly sales, and obtained over 3 million in sales in 2011
• Attained over 150% of sales goal during 2008 and 2011
• Increased market share by 100% during 2008, 75% in 2010, and 82% in 2011
• Consistently ranked among top 5 reps within NE region(54 Reps) throughout career
• Weekly sales activity consists of 15 + meetings, 3 lunches, 100 + daily cold calls, 100 self-generated leads
• Promoted 2 recruiters to sales, and managed 2 recruiters to #1 ranking in N.E.
• Successfully completed Advanced Sales Training I (Aerotek), Consultative Sales Training (Aerotek) Situational Leadership I (Ken Blanchard), Behavioral Interviewing Training (Aerotek), Advanced Lead Generation Techniques (Aerotek) and Diversity Training (Aerotek)
• Experience with Salesforce.com and Siebel CRM tools
Education
Bloomsburg University, Bloomsburg, PA
B.A., Marketing, 2006
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