Customer Service Manager
Resume:
Najah Hines
Stamford, CT ****2
***********@*****.***
OBJECTIVE: Seeking rewarding customer service position where my administrative and accounting skills can be utilized.
EDUCATION:
High School Diploma, Warren Harding High, Bridgeport, CT Graduation: June, 2008
Associate’s Degree, Norwalk Community College, Norwalk, CT
Major: Accounting Anticipated: May, 2011
WORK EXPERIENCE:
Administrative Assistant Summer, 2010
Greenwich Board of Education, Greenwich, CT (Temporary Position: Full Time)
Light filing, copying, assisting supervisor, secretary, and other leaders in the Facilities Department.
Tracking Overtime/Inserting Data Entry
Running errands to the Greenwich Town Hall/Submitting Premier Orders for Custodians
Call Center Specialist Spring 2010
Interface Talent Network, Norwalk, CT (Temporary Position: Part Time)
Made calls to prospective customers/built Rapport with individual regarding their interest in modeling, singing or acting.
Scheduled appointments to meet with a director.
Teacher September, 2009-May, 2010
The Baby Cottage Inc, Stamford, CT(Part Time)
Involved in the lives of toddlers from between the ages of 1-3 in learning from their playtime.
Teaching children lessons in every action they choose to do.
Followed duties required of the daycare of constant cleanliness.
Attended to children’s physical and emotional needs.
Third Key Manager November, 2008-September, 2009
Claire’s, Stamford, CT(Part Time)
* Promoted from Sales Associate to Third key Manager
* Opened and closed the store/registers; dropped off nightly deposits to the bank
* Reconciled receipts and returns; Recorded daily reports for Administrative purposes.
* Inventory/Markdowns/Ear Piercings
* Preparation of visual presentations throughout store; put out stock/transfers
Cashier June - September, 2008
Stew Leonard’s, Norwalk, CT(Part Time)
* Checked out customer and assisted them with their purchases.
* Returned unwanted foods to rightful places.
Team Member
Quiznos, Trumbull, CT(Part Time) January - June, 2008
* Placed orders/Prepared soups for an average of 15-40 customers daily.
* Opened/Closed restaurant with managers with preparation in the start of the day and cleaning at the end
SKILLS: Strong ability to multi-task Rapid Data Entry/65WPM
Strong Mathematical Aptitude Proficient in MS Office and Internet
Excellent Written and Verbal Communication Professionally Organized
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