Customer Service Manager
Resume:
ERINNE LEHMAN
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***** *. **** ***, ***** Park, IL 60099 • Cell: 262-***-**** • ******.****@*****.***
OBJECTIVE
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To obtain a position in which I can use and grow my skills and abilities.
WORK HISTORY
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Visit Center Coordinator
LeTourneau University Longview, TX 75602
Aug 2011 to Jun 2012
Managed student workers, organized visits for each individual and their family, answered multiple line phone, aided in preview events, and greeted visitors. Customer service was very important with this position.
Computer Lab Aide
Pine Tree High School Longview, TX 75604
Oct 2010 to Aug 2011
Supervising computer labs, Facilitate Credit Recovery Program with Online Assignments, aide teachers with Apangea and My Satori, and obtaining inventory for campus technology.
Shift Supervisor
Caribou Coffee Gurnee, IL 60031
Aug 2009 to Mar 2010
Acting manager while manager was out of store, barista, training team members, customer service, and product promotion.
Site Director/Camp Counselor
Gurnee Park District Gurnee, IL 60031
Aug 1999 to Aug 2009
Managed counselors and campers, maintaining contact with parents, coordinating special events, planning small and large group activities, ensuring safety of campers and staff. Obtaining CPR/First Aid Certifications.
Long Term Substitute-Computer Technology Teacher
Beach Park Middle School Beach Park, IL 60099
Aug 2008 to Jun 2009
Taught keyboarding, Microsoft Office Basic skills (Word, PowerPoint, and Excel) and knowledge to 6th-8th Graders. Had to manage classroom, create lesson plans, grade, and maintain contact with fellow team of teachers and principal.
EDUCATION
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University of Wisconsin Whitewater
Elementary/Middle Education Whitewater, WI 53190
Sep 2002 to May 2007
BSE in Education with a Minor in Mathematics.
SOFTWARE/SYSTEM SKILLS
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I have used Microsoft Office programs such as: Word, PowerPoint, Excel, and Outlook, and consider myself at the intermediate level. Type 40+ wpm.
REFERENCES
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Dr. Steve Condon
Vice President of Enrollment Services
LeTourneau University
2100 S. Mobberly Ave.
Longview, TX 75602
Carl Arnold
Executive Director for Enrollment Services
LeTourneau University
2100 S. Mobberly Ave.
Longview, TX 75602
Mike VanBrocklin
Director of Admissions
LeTourneau University
2100 S. Mobberly Ave.
Longview, TX 75602
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