MARLENE BROWN
*** * **** ******, ********, New York 11236
Mobile: 786-***-****
• Email: **************@*****.***
Versatile professional adapt at providing exceptional customer service, and moral code into a multi-cultural environment driven towards customer satisfaction and major productivity gains. Committed to maintaining high standards within aggressive timeframe, highly organized, detailed, with efficient written and verbal communication skills. Extensive experience in promoting efficacy and applying far-ranging customer service capabilities.
SKILLS
PROFESSIONAL EXPERIENCE
Mrs. Felicia Hood, Patricia Edgecombe, and Nancy Russell
Executive Housekeeper (2001- March 2011)
Nassau, Bahamas
• Ensured the overall cleanliness of all rooms including offices
• Conducted self-inspection after cleaning room to guarantee unswerving high standards
• Handled any routine projects assigned on a daily, weekly, or monthly basis
• Identified and reported any room maintenance discrepancies immediately
• Daily chores included dishwashing, ironing, vacuuming, etcetera
• Assisted with any other task that was assigned
Future Net & Mrs. Lisa Hanna
Executive Housekeeper (2001 – March 2011)
Nassau, Bahamas
• Responsible for the overall upkeep of the offices – (Same responsibilities above applies)
East Ocean Textile
Computer Embroider (1990 – 2000)
Kingston, Jamaica
• Prepared embroidery patterns for clothing and household products
• Ensured products were completed at the time line specified
• Maintained efficacy of all projects
MARLENE BROWN • page 2 • **************@*****.***
PROFESSIONAL EXPERIENCE Cont’d…
Magma Knit Wear & Freezone
Machine Operator (1998 – 1990)
Kingston, Jamaica
• Retained the production line of clothing items
• Ensured final product met the overall objective of the company
• Met assigned targets on a timely basis to ensure the distribution process ran smoothly and on time
EDUCATIONAL BACKGROUND
Tarrant Secondary – 1980 to 1987
Constant Spring All Age – 1977 to 1980
CERTIFICATIONS
High School Diploma
REFERENCES
Mrs. Lisa Hanna
Future Net
242-***-****/ 394-0078
Mrs. Nancy Russell
Character References: Available upon request