Manager Human Resources

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James R. Kerckhove

**** **** ****** – Moline, IL 61244 772-***-**** **********@*****.*** ________________________________________

GENERAL MANAGEMENT

Dynamic leader with experience in a broad range of industries and responsibilities. Rather than specializing in a narrow role, I have worked in areas that include manufacturing, maintenance, engineering, shipping, receiving, warehousing, and human resources. My work experience culminated in owning my own small business for a number of years, and as a result I acquired additional knowledge in finance , accounting and sales. Each aspect of my work history shares a common thread – my ability to organize and lead diverse groups of people.

QUALIFICATIONS / SKILLS

Range of work experiences that touches all aspects of business operations. This includes sales, marketing, finance, accounting, human resources, manufacturing, scheduling, inventory management, shipping, maintenance, and quality assurance.

Dynamic communicator and leader that works equally well with senior leadership, peers, and subordinates.

Adept at functioning in a multi-cultural environment. Valuable experience working with a Japanese company and with hiring and managing non-native English speaking employees.

Able to motivate both union and non-union employees.

Capable of managing multiple activities and priorities.

Skilled at identifying and hiring the right people, then helping them succeed.

Experienced with using MS Office products.

EDUCATION / TRAINING

Black Hawk College Moline, Illinois 1971 - 1973

• General business studies

Additional Training

• Total Quality Management

• Total Quality Control

• Lean Manufacturing

• Visual Controls

• 5S

• Quick Change-over

• Total Productive Maintenance

• Kepner-Tregoe Problem Solving and Decision Making

• Union Avoidance

• Various safety & employment law courses

PROFESSIONAL EXPERIENCE

GOLD COAST CABINETS 2003 - 2011

Owner / General Manager

• Responsible for all aspects of $1.5MM kitchen and bath company.

• Directed staff of 11 associates.

• Selected and hired contractors for various aspects of installations and coordinated their schedules.

Accomplishments

• Grew sales by 250% through better customer engagement, more detailed proposals, improved responsiveness, increased referrals, and identification of additional sales opportunities.

• Increased profit margins by 9%.

• Reduced lead times by 20% while reducing inventory.

• Implemented system for better cash flow management.

AP TECHNOGLASS COMPANY (NOW ASAHI GLASS) 1998 – 2003

ELIZABETHTOWN, KENTUCKY

Assistant Manager of Shipping, Receiving, & Warehousing 2002 - 2003

• Managed receiving and warehousing of inventory with a value of more than $70MM per year.

Accomplishments

• Based on my success with managing a maintenance warehouse area, I was asked to take on a leadership role for all of our production materials area. I significantly improved inventory accuracy and improved the loss control system.

Assistant Manager of Maintenance & Engineering 1991 - 2002

• Responsible for the daily maintenance and engineering activities of a 600,000 square foot facility in a continuous operations environment.

• Managed support staff consisting of eight engineers, 30 maintenance associates, five warehouse associates and multiple skilled outside contractors.

• Managed budgets of $7MM for operations and $7-10MM for capital projects.

Accomplishments

• No lost time injuries within department for all but one year of my tenure.

• Able to reduce departmental costs annually while supporting increases in production.

• Instituted employee cross-training program that enabled company to reduce reliance on outside contractors.

Laminated Production Coordinator 1988 - 1991

• Managed windshield glass production line during new factory start-up.

• Coordinated activities of six team leaders, four engineers, 15 tool-room associates, and 115 production associates.

Accomplishments

• As one of the first few people hired, I had the opportunity to help start a new factory for a Japanese automotive glass manufacturer.

• Participated in the hiring process for approximately 600 plant employees.

• Developed work procedures, trained more than 100 employees, and helped develop the personnel manual.

HOOF PRODUCT COMPANY 1986 – 1988

MAQUOKETA, IOWA

Personnel Manager

• Recruited production and management staff for a mechanical pump assembly start-up plant. Eventually reached 180 employees.

• Developed plant policies. Administered insurance and other benefits.

Accomplishments

• Developed a wage structure to support the transition of employees from Chicago area to Iowa.

• Defeated an organization effort by the UAW and ensured plant remained non-union.

INTERNATIONAL HARVESTER COMPANY 1973 – 1985

MAQUOKETA, IOWA

Maintenance Supervisor 1984 – 1985

Production Supervisor 1975 – 1984

Production Worker 1973 - 1975

• As maintenance supervisor, managed millwrights, pipefitters, and vehicle maintenance staff in a two million square foot agricultural equipment manufacturing plant.

• As production supervisor, led 22 UAW production employees in the final assembly of farm tractors.

Accomplishments

• Worked my way up from production worker to multiple supervisory roles.

• Motivated UAW union employees to support company goals and policies.

• Increased line up-time by resolving quality issues and faster responsiveness to failures.

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