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Customer Service Supervisor

Location:
Georgia
Posted:
March 14, 2012

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Resume:

Tenece La'Chelle Smart

**** **** ******* **

Lithonia, GA 30038 US

Mobile: 404-***-****

Email: ******.*****@*******.***

Country of Citizenship:

United States

Veterans' Preference:

*-***** *reference based on active duty in the U.S. Armed Forces (TP)

Registered for Selective Service:

I am a female, and therefore I am exempt from registering with the Selective Service

Availability:

Job Type: Permanent

Work Schedule: Full-Time, Part-Time

Desired locations:

US - GA - Atlanta

Work Experience:

Georgia Army National Guard

Kennesaw, GA US

03/2006 - Present

Hours per week: 30

Soldier/Logistician/Armorer

Supervisor: SSG Itzy Grigsby 678-***-****)

Okay to contact this Supervisor: Yes

-Performs duties involving supply requests, receipt, storage, issue, accountability and preservation of individual, organizational and installation equipment

-Assists to maintain automated supply system for accounting of organizational equipment and supplies

-Assists to maintains all administrative supply and supporting document files

-Responsible to issue, receive, ensure cleanliness, secure and control weapons / ammunition

-Responsible for conducting monthly inventories such as Cyclic and Sensitive for the unit.

SecurAmerica

Atlanta, GA US

10/2008 - Present

Hours per week: 40

Security Officer

Supervisor: Ben Kinard 678-***-****)

Okay to contact this Supervisor: Yes

-To protect people and property of his employer or contracted clients.

-During or after an incident/offense has occurred is to OBSERVE and REPORT

-A security guard is assigned to protect specific people and property

-Monitoring safety standards and reporting hazards; blocked exits, fire safety, slippery floors, etc

-Greet and assist visitors.

-Ensure console coverage during the office hours.

-Provide primary phone coverage for all incoming calls and direct them towards Property Management.

Sears Outlet

Tucker, GA US

06/2007 - 10/2008

Hours per week: 40

Inventory Control Clerk

Supervisor: Holly (N/A)

Okay to contact this Supervisor: Yes

-Performs various activities that will maintain and monitor a company's inventory control

-Evaluates inventory levels then notify the official purchasing agent that reorders are needed

-Maintains records of the inventory and makes reports

-Maintains a computerized inventory system

-Conducts frequent partial physical inventory audits to verify accuracy of computer records;

conducts a complete physical inventory count annually

-Establishes and maintains good working relationship the customer

McDonald's

Roswell, GA US

07/2004 - 09/2006

Hours per week: 40

Cashier

Supervisor: Dee Allen 404-***-****)

Okay to contact this Supervisor: Yes

-Maintain orderly appearance of register area and supplies stocked.

-Communicate customer requests to management

-Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.

-Maintain an awareness of all promotions and advertisements.

-Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.

Education:

Chamblee High School Chamblee, GA US

High School or equivalent 05/2006

GPA: 3.5 of a maximum 4.0

Credits Earned: N/A

Major: N/A Minor: N/A

Grantham University Kansas City, MO US

Some College Coursework Completed

Georgia Perimeter College Decatur, GA US

Some College Coursework Completed

Affiliations:

References:

Name Employer Title Phone Email

William Adams Real Estate Agent 678-***-****

Itzy Grigsby (*) Georgia Defense Department SSG(Supply Sergeant) 678-***-**** ****.*.*******@**.****.***

Ronald Jordan (*) Georgia Army National Guard SFC(Motor Sergeant) 678-***-**** ******.******@**.****.***

(*) Indicates professional reference

Additional Information:

-Types 55 WPM

- Works with PBUSE/SAMS-1/SARSS-1

-Afghanistan Veteran 2010-2011

-Secret Security Clearance



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