**** *. ***** ***, *********, Wi 53207
Dispatch/office supervisor with 10 years of experience in transportation. Energetic and reliable, skilled with
working with a diverse group of people.
• Administrative support
• Problem resolution
• Meet deadline
• Meets/exceeds goals
• Project planning
• Attention to detail
• Staff motivation
• Customer Service
• data entry
• Microsoft Excel
• Microsoft Word
• Organizational Skills
• Time Management
Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying
collateral and scanning documents for inter-departmental use.
• Assisted with payroll preparation and entered data into cumulative payroll document.
• Arranged, scheduled and coordinated all logistics for 80 drivers.
• Ensured staff was equipped with all necessary supplies and collateral for upcoming school year.
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations
and resolving problems to maximize efficiency.
April 2002 to July 2012
First Student – Muskego, Wi
Oversee all routing and scheduling of buses;dispatch buses and provide timely information to drivers on route.
Handled heavy phone and radio traffic. Served as primary communication liaison with major contracted
customer. Handled driver payroll on a weekly basis.
Bay View High 1977
MiLwaukee, Wi, USA