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Customer Service Representative

Location:
Atlanta, GA
Posted:
May 11, 2008

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Resume:

Janysha John

**** ****** ***** ***** ******

Lithonia, GA 30038

***********@*****.***

404-***-****

OBJECTIVE

To obtain a position in customer service or other related field that will allow me to prove my ability to work and contribute to the growth and advancement of a progressive organization.

HIGHLIGHTS

 Over 5 years of customer service experience

 Organized; good at following through

 Flexible; able and willing to learn new things

 Professional in appearance and work attitude

 Clerical skills include: typing, data entry, and phone systems

RELEVANT SKILLS AND EXPERIENCE

CUSTOMER SERVICE

 Served customers by making reservations and issuing airline tickets

 Tagged and secured customer baggage

 Managed large crowds during rush hours, providing extra customized service

 Consistently provided top quality service, receiving commendations from customers and management

SUPERVISORY

 Served customers by making reservations and issuing airline tickets

 Tagged and secured customer baggage

 Managed large crowds during rush hours, providing extra customized service

 Consistently provided top quality service, receiving commendations from customers and management

CLERICAL

 Daily balancing of sales transactions and receipts

 Filing and recording paperwork

 Data entry and other related functions

WORK HISTORY

8/04 – 4/08 Customer Service Representative US Airways, St. Thomas, V.I.

7/04 – 8/04 Camp Counselor (Summer Job) Dept. of Housing, St. Thomas, V.I.

7/02 – 8/02 Camp Counselor (Summer Job) Dept. of Housing, St. Thomas, V.I.

EDUCATION

Charlotte Amalie High School – Graduate

June 2004

St. Thomas, V.I.



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