Janysha John
**** ****** ***** ***** ******
Lithonia, GA 30038
***********@*****.***
OBJECTIVE
To obtain a position in customer service or other related field that will allow me to prove my ability to work and contribute to the growth and advancement of a progressive organization.
HIGHLIGHTS
Over 5 years of customer service experience
Organized; good at following through
Flexible; able and willing to learn new things
Professional in appearance and work attitude
Clerical skills include: typing, data entry, and phone systems
RELEVANT SKILLS AND EXPERIENCE
CUSTOMER SERVICE
Served customers by making reservations and issuing airline tickets
Tagged and secured customer baggage
Managed large crowds during rush hours, providing extra customized service
Consistently provided top quality service, receiving commendations from customers and management
SUPERVISORY
Served customers by making reservations and issuing airline tickets
Tagged and secured customer baggage
Managed large crowds during rush hours, providing extra customized service
Consistently provided top quality service, receiving commendations from customers and management
CLERICAL
Daily balancing of sales transactions and receipts
Filing and recording paperwork
Data entry and other related functions
WORK HISTORY
8/04 – 4/08 Customer Service Representative US Airways, St. Thomas, V.I.
7/04 – 8/04 Camp Counselor (Summer Job) Dept. of Housing, St. Thomas, V.I.
7/02 – 8/02 Camp Counselor (Summer Job) Dept. of Housing, St. Thomas, V.I.
EDUCATION
Charlotte Amalie High School – Graduate
June 2004
St. Thomas, V.I.