Objective:
Continue a successful career in public affairs and community relations using skills in media relations, advertising, writing, editing, marketing and customer relations.
Education:
August 1983, Master of Arts Degree in Communication Arts, Saint Louis University
June 1977, Bachelor of Science Degree, Mass Communications, Lindenwood Colleges.
Awards, Fellowships, Grants:
Chicago State University, President’s Award, June 1992. Excellence and dedication to school.
Mayor’s Outstanding Community Service Award, December 1997.
Award by St. Louis Mayor Freeman Bosley recognized efforts to unify neighborhood.
Office of the Mayor, Beautification Award, Operation Brightside, May 1998.
Awarded cash grant for beautification project by St. Louis Mayor Clarence Harmon.
Positions Held:
February 2009, Member Savings Advocate.
Express-Scripts, Inc. St. Louis, MO.
Assisted patients managing their pharmacy benefits. Profiled patients for mail order pharmacy services and advised them on benefits maximization. Assured patients were satisfied with service.
November 2001—August 2007, Customer Service Representative
Western Union Financial Services, Inc.
Assisted customers in completing business and personal money transfers to domestic and international locations. Offered support to U.S. agents and regional representatives in problem-solving, completing transfers and ordering supplies.
March 1996—September 2001 , Teacher’s Assistant
St. Louis Public Schools
Managed classroom activities and assisted teachers in supervising children in daily learning experiences. Accepted leadership positions in activities such as Girl and Boy Scouts, Safety Patrol, and Drug Free Communities.
January 1987—August 1991 , Public Information Specialist.
Chicago State University
Write news and feature stories, special events coordination, student relations, magazine writing and layout, employee newsletter, advertising media campaign and production, management of interns, coordination of photo shoots, speechwriting, and other duties as assigned
Professional Organizations:
Public Relations Society of America (1995).
Accreditation
Parents As Teachers Parent Educator, September 2000.
Hobbies
Gardening, writing non-fiction and poetry, reading, cooking, and traveling.
Volunteer Experience
Lindbergh School District Parent Volunteer.
REFERENCES FURNISHED UPON REQUEST.