Administrative Assistant Manager

Rochelle E. Rivera

** *** ***** **

Hyde Park, MA 02136

617-***-****

********.*******@*****.***

Professional Experience

Clinical Office Assistant 4/2009-Present

Boston’s Community Medical Group Boston, MA

• Order lab work and x-rays

• Assist doctors and nurse practitioners with developmentally disabled adults

• Prioritize patient daily care according to acuity and scheduled patient appointments

• Daily pull of patient charts, update demographic information in IDX, Logician, and SDK

• Maintain and set up patient rooms

• Perform preventive maintenance on emergency equipment

• Assist patients with organizing transportation. Verify insurance information

• Called in prescriptions for patients

• Maintained adequate vaccine supply

• Reconcile Invoices for payment processing

• Provided back up for Administrative Assistant I and II

• Utilize PC to enter and retrieve patient data

• Answer multi-line phone, operate fax and copy machine

• Maintain 600 plus member databases

• Submit request, and ordered Botox injections

• Help facilitate men, and women’s group consisting of mentally, physically disabled individuals

• Assisted housing specialist with patient housing applications and intake

• Helped organize monthly outings for disabled patients

• Assisted personal care attendants with issues surrounding patients

• Handle doctors personal calendar

Executive Assistant 5/2008-1/2009

New England Eye Institute, Boston, MA

• Supported President, and three Vice Presidents

• Kept detailed client schedule

• Took minutes in weekly Senior Management meeting

• Plan and executed Board of Director meetings

• Prepared invoices to be endorsed

• Filing, copying, and faxing

• Volunteered on weekends for marketing projects related to the company

• Helped prepare documents for Grant requests

• Supervised clinical staff as needed

• Work with the practice manager to develop better employee management

• Assisted other Administrative Assistants at New England College of Optometry as needed

• Helped facilitate Cultural Competency meetings

• Handle petty cash, and process monthly invoices

Pediatric Administrative Assistant 4/2007-5/2008

Dorchester House Multi-Service Center, Dorchester, MA

• Support Pediatric Department consisting of 9 providers

• Schedule office appointments as well as Early Intervention, and diagnostic testing

• Created spreadsheets, as well as power point presentations

• Faxing, Filing, copying

• Helping with non-profit fundraisers

• Taking minutes during weekly meetings

• Administrative support for 5 nurses and 6 medical assistants

• Planning and organizing speakers for various meetings

• Maintain office calendar

• Assist the lead Pediatric provider in charity work in Nicaragua, and the Boston Red Sox

• Filled in for Adult administrative Assistant as needed

• Chairperson of the first Dorchester House pediatric health fair

Secretary of the Wesley United Methodist Church Young Adult Youth Group

2007-Present, member since 2006.

Chair person of the First Annual Pediatric Health Fair at Dorchester House Multi-Service Center

Skills: Internet, Microsoft office, Faxing, Windows 95 and XP, Physmark, POS, and Medicomp, Athena, Power Point, Excel

Secretary of the Young Adults Group at Wesley United Methodist Church. 2005-Present

Education

BayPath College

Burlington, MA

Psychology-Undergraduate

2010-Present

3.69 GPA

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