FRANK WESTFALL (H) 919-***-**** (C) 910-***-****
**** **** **** ******, *******, NC 27330 ***********@*****.***
Professional Profile
Obtain a position where I can maximize my skills as and Recruitment Coordinator, program development, and training experience.
Professional Accomplishments
ResourceMFG (Staffing Manager)
• Have increase EA’s 33%
• Improve brand ranking from 10th place to 4th place
• Help obtain two new accounts
• Achieve 1.1 million dollars in sales in October 2011
• Create Career Seminars with the attendance of 3,000+ people
• Communicate with branches using VPN and Skype
AmeriChoice (Marketing Associate)
• Create a clients base from zero clients to 500
• Increase profit margin by twenty-five percent
• Help initiate new marketing strategies
First Health Community Center
• Caught up 8 months backlog of government assistance forms
• Opened and closed business
• Scheduled appointments and qualified patients for government assistances
• Scanned in all medical record into EMR
Liberty Commons Nursing and Rehab (Health Information Director)
• Took efficiency for Medical Certifications from sixty percent to ninety-eight percent
• Responsible for CPT and ICD-9 coding and the precertification of all resident
• Caught up a back log of medical records that were eight months behind in less than two months
• Help staff stay current on HIPPA regulations
• Merged Medical records position with coding to create one position to free up one extra person for staff
• Championed the cross training between office and nursing staff for better coverage
Work History
Staffing Manger ResourceMFG , Sanford, NC August 2011 to Present
Marketing Associate AmeriChoice, Sanford, NC June 2011 to August 2011
Customer Service Rep. First Choice Community Health Center Anderson, Anderson Creek,NC March 2011 to June 2011
Health Information Director Liberty Commons Nursing and Rehab, Sanford, NC June 2010 to January 2011
Medical Billing and Payroll Willie Cooper Accounting, Fayetteville, NC December 2009 to June 2010
Production Technician/Dynamiter Operator Caterpillar, Sanford, NC 1999 to 2009
Education
Health Care Business Certification Central Carolina Community College, Sanford, NC December 2009
Medical Insurance Billing Certification Central Carolina Community College, Sanford, NC December 2009
Medical Coding Certification Central Carolina Community College, Sanford, NC December 2009
Six Segma Yellow Belt Certification Central Carolina Community College, Sanford, NC December 2006