Customer Service Sales

Harrescia Hopkins

**** ******** *** ***** ********, GA 404-***-****

******.**@*****.***

Objective

To maintain a very helpful, organized, friendly, and satisfying environment for all customers. To provide a company with a more relaxed environment. To acquire my knowledge and progress forward in growth with further experience with liability of my job to the superlative of my attitude.

Education

Clayton State University January 2011-August 2011

Majoring in BA Criminal Justice

DeKalb Technical College October 2009 to Current

Completed Technical Communication Certificate

Work Experience

DeKalb Juvenile Court January 2011- May 2011

Intern

Responsibilities: Enter data in the computer files, hosts youth programs, organize folder files, construct meetings with youth and parents, and place phone calls.

DeKalb Technical College

Student Assistant August 2009 – December 2010

Responsibilities: Assist new and current with registration for classes, fill out paper work for the students and advisors. Fax and make copies of documents.

Designer Shoe Warehouse

Sales Associate January 2008-November 2010

Responsibilities: Cashier, signed up customer for membership, cleaned the store, merchandising: put out accessories,

Rosemont

Dietary aide January 2007- October2009

Responsibilities: maintain safety and sanitary condition in all food service; served each table personally and provided an enjoyable dining area at all meals; assist with food preparation; memorize individualized special diets for over a hundred and twenty five patients; and take snacks to patients’ room an hour after supper. Although not a designated responsibility, I also provide a friendly atmosphere by talking to patients who may seem lonely.

Limited Clothing Store’

Sales Associated/Customer Service November 2007-December 2008

Responsibilities: organized store, cashier, dressing room attendant

Pam’s Total Look Union City, GA May 2006-August 2006

Cashier/Shampooers/Customer Service

Responsibilities: primary liaison between customers and staff. Arranged and confirmed appointments, greeted customers in a friendly way, and ensured customers had an enjoyable experience. Other responsibilities included assisting stylist with client services and performing cashiers duties.

Skills

Microsoft Office, Ability to arrange and organize quickly, Visual Basic, Program and Design Computer Concepts, Banner Web

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