CNA

Melissa E. Rhodes

*** ***** ***** ****

Swansea, SC 29160

803-***-****

******@***.***

QUALIFICATIONS

•SC CNA registry #153556E

•BLS/CPR certification

•Patient Care Technician certifications in Phlebotomy, EKG, and CNA training

•Over 15 years experience in office management, administration and customer service

•Highly motivated individual who works well independently or as member of work team

•Ability to learn new tasks and procedures with ease, proficiency, and efficiency

•Very effective customer service skills that provide high degree of customer satisfaction

•Ability to manage complex demands and schedules of work and school

EDUCATION

•MIDLANDS TECHNICAL COLLEGE: Patient Care Technician

•MAGNOLIA MANOR: Completed CNA clinical under nursing supervision

•FLORENCE-DARLINGTON TECHNICAL COLLEGE: Certifications in Medical Terminology with Anatomy and Physiology, CPT Medical Coding, Basic Keyboarding in Healthcare

EMPLOYMENT

Rest Assured, LLC Columbia, SC November 2009 - present

Home Healthcare CNA

•Perform multiple duties of care including helping clients with personal hygiene, light housekeeping, meal preparations, and laundry at clients home.

•Transport clients to doctor’s visits, grocery stores, pharmacies, and other places according to clients needs.

•Observe clients home and surroundings for safety at all times.

•Promote socialization and playtime with senior and pediatric clients.

•Encourage participation with exercising and help with physical therapy.

CARING, INC Columbia, SC August 2009 - December 2009

Home Healthcare CNA

•Performed multiple duties of care including helping clients with personal hygiene, light housekeeping, meal preparations, and laundry at clients home.

•Transported clients to doctor’s visits, grocery stores, pharmacies, and other places according to clients needs.

•Observed clients home and surroundings for safety at all times.

•Promoted socialization and playtime with senior and pediatric clients.

•Encouraged participation with exercising and help with physical therapy.

EXPRESS MONEY SERVICE / FAST CASH PAYDAY ADVANCE

Columbia, Conway, SC May 2004 - August 2007

Florence, Myrtle Beach,SC December 1999 - April 2002 Office Manager

•Expended all cash transactions and reports, including new and current payday loan transactions, collection of bad check monies, sending/receiving MoneyGram wire transfers, and processing money orders.

•Performed all aspects of hiring and training employees.

•Managed all legal paperwork and attended court cases.

•Provided excellent customer service.

BILLY’S GLASS AND MIRROR Myrtle Beach, SC May 2002 - May 2004

Secretary

•Managed payroll, accounts payable and receivable, and collection of unpaid invoices.

•Processed glass estimates and work orders.

•Handled shipping/receiving freight, general customer service questions, and all incoming phone calls.

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