Administrative Assistant

Linda Thurman

**** *. **** ******, *** B|Philadelphia, PA 19122 | P: 267-***-**** | ********@*****.***

CAREER SUMMARY

I have over six years of experience in customer service, data processing, database management along with impressive filing/data entry (10-key and Alphanumeric) and excellent organizational skills. I also have cashiering, call center, receptionist/secretarial skills working as administrative support working in medical, non-profit and clerical backgrounds.

SKILLS

•Microsoft Office

•ICD-9-CM & CPT Coding

•Data Entry and Processing

•Scheduling Appointments

•Handling Phone Calls

•Typing 40 wpm

•Handling Office Equipment

•Customer Service

INTERNSHIPS

Park Pleasant Nursing Home, Philadelphia, PA

Medical Records Intern 6/2011 – 8/2011

• Thinned patient charts

• Filed Physicians Orders and care plan information

• Helped medical records personnel with other assignments

•Located and sorted client files

• Entered client demographic information into the Long Term Care Database

EXPERIENCE

PCA, Philadelphia,PA 1/2011 –Present

Clerk Typist

•Typed letters, form, reports, memos, minutes from rough drafts

•Organized and maintained case files

•Transferred and collated statistical data

•Kept track of care manager appointments

• Entered data into automated client demographic and tracking systems

•Answered department phone, greet and direct visitors

•Coordinated transportation for elderly clients

• Mailed correspondence to clients and medical providers

•Provided secretarial and clerical support to department staff

•Scheduled meetings for supervisors and care managers

•Participated in special departmental projects for Assistant Directors

People for People Earn Center, Philadelphia, PA

Computer Lab Assistant 5/2010 –7/2010

•Provided customer service for clients

• Taught clients how to use the computer

• Helped clients write resumes

• Prepared documents for workshop presentations

•Filed paperwork for computer lab teacher

Keystone Mercy Health Plan, Philadelphia, PA

Case Management Technician Temp 11/2009 – 5/2010

•Coordinated, generated and track both incoming and outgoing correspondence, related to the member for services or prospective services.

• Conducted screenings/surveys for case management services and to identify member needs and implemented selected interventions according to program guideline for members.

• Interacted with members, providers, facilities and other KMHP staff to implement the program interventions, facilitate receipt of information and records for prompt review and response by the clinical staff

•Provided clerical support to the department management team.

• Outreached to members to explain benefits and preventative screenings

• Database Management/ entered health forms and lab results into database

Consortium, Inc. Philadelphia, PA

File Clerk/ Relief Receptionist Temp 5/2009– 9/2009

•Managed filing systems/Patient Files

•Handled Incoming Calls

•Scheduled Patient Appointments

• Faxed and Organized Paperwork

•Acted as relief for the receptionist

C.A.A.C.Y, Philadelphia, PA

Social Work Aide Temp 3/2009 – 5/2009

•Managed filing systems/Client database

•Prepared client documents for court

•Faxed paper work

•Relief Receptionist

Equal Transportation, Inc., Philadelphia, PA

Office Assistant/Customer Service Rep 1/2006 – 7/2007

•Managed company files

•Filed employee time sheets

•Placed outbound calls to clients

•Dispatched pickups to drivers

EDUCATION & CERTIFICATIONS

Peirce College, Philadelphia, PA

B. S in Health Information Administration (Junior Year) Current

Coursework: Electronic Health Records, ICD-9-CM & CPT Coding,Healthcare Reimbursement, Healthcare Delivery, Medical Terminology, Anatomy & Physiology, Medical Sociology, HIPAA Compliance in Healthcare,Legal Issues in Healthcare, Healthcare Statistics,Human Resource Management, Healthcare Financing and Research Methods

Pennsylvania Institute of Technology, Philadelphia, PA

Medical Billing & Coding Diploma 10/2011

Coursework: ICD-9-CM & CPT Coding, Insurance Billing/Reimbursement, Medical Office Assistance, Medical Terminology, Anatomy & Physiology and Human Body Systems

N.H.A

Certified Medical Administrative Assistant

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