Customer Service Years Experience

Lauren Fink

Cell: 614-***-**** : **********@*****.***

Summary

Responsible massage therapy student highly motivated to dedicate time to a position as a cleaning professional.

Skills

• Advanced interpersonal skills

• Experience with massage therapy terminology

• Fast learning

• Commitment to quality and service

• Strong communication skills

Perform well in high-demand, fast-paced

environments

•

• Customer friendly with 3+ years experience

• Problem resolving

Accomplishments

Customer Service

• Developed long-term relationships with customers which increased repeat business.

• Maintained a positive dining experience for all restaurant patrons.

Sales and Promotion

• Planned and executed promotional events to market services to new clients.

Employee Training

• Educated new employees on proper facility procedures and policies

• Instructed and administered facility policy exam to new employees.

Experience

Merchandise Processor

October 2006 to March 2012

Gap Inc Direct – Groveport, OH

Floor trainer and experienced in 3 main departments with a knowledge of all functions. Equipment driver. 614-

409-7115

Server/Bartender

February 2009 to March 2010

Cheeseburger In Paradise – Hilliard, OH

Consistently recognized by management for providing superior customer service. Consistently received positive

feedback from guests on performance reviews.614-***-****

Server

January 2008 to February 2009

Max and Earma's – Hilliard, OH

Performed serving, cleaning, and stocking duties in establishment. 614-***-****

Education

Heritage College 2013

Columbus, OH

Massage Therapy

Massage Certificate

Coursework includes: Deep tissue/sports massage, Neuromuscular anterior and posterior, Musculoskeletal, and Spa

Principals.

Contact this candidate