Cindy T. Melendez
Burbank, CA, *****
****************@*****.***
Objective/Accomplishments and Goals
• Three year track of successfully providing and being a great contribution to any company, facility, or institution’s success through the use of exceptional customer service, administrative training and above average skills in the office workplace.
• Demonstrated achiever with exceptional ability to handle costumers/client in any situation with any issue in the workplace.
• Strong computer knowledge combined with fluency and comprehension in both English and Spanish.
• Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively
• A product of determination, reliability and commitment.
• Possesses exceptional ability to build productive relationships, resolve complex issues, and win costumers trust through the above mastered characteristics.
• Strong will to work and succeed, enthusiastic, warm and, considerably a great addition to any team.
Education
Los Angeles Valley College – Valley Glen, CA
General Classes, Sep. 2008- Dec. 2009
Los Angeles Valley College – Valley Glen, CA
Business Administration, June 2012
Qualifications
• Reliable & understanding of complex office procedures.
• Ability to work under pressure and manage multiple task’s at once.
• Optimal and team building skills
• Overall a very hard working individual.
Professional Experience
Administrative Assistant/Accounting Assistant/Transportation Dispatcher/Office Clerk/ Potential Industries, West Valley Fibres (Jan-2011-Present) Van Nuys CA
• Answering multiple line phones. Office Memorandums, scheduling and office control.
• Processing payments for various clients toppling currency over one hundred thousand dollars on a daily basis.
• Daily Inventory of company safe and drawers.
• Providing excellent customer service for new and current customers to establish great business relations.
Coordinate transportation schedules. Organize delivery of materials. Monitor delivery of freight over long distances.
Reconciliation worksheets, Completion of multiple invoices pertaining to company budget.
Accounts payable/Accounts receivable experience.
Office Clerk/ Office Quality Control/ Modern Parking (2009-2010) Huntington Hospital Parking Services, Pasadena CA
• Entrusted to collect and file confidential employee records such as salary changes, vacation, medical paper work, Consequential forms and performance appraisals.
• High Expectations of sophistication and professionalism.
Proved multi-tasking abilities by scheduling and supervising staff, making daily reports and employee memorandums.
Completed and submitted invoices and process for payments. Consistently entrusted with large sums of money.
Demonstrated knowledge of and accountability for payroll and employee records, income variance reports, and labor analysis reports for each respective property managers.
Proficient in using personal computer skills through programs such as Microsoft Windows, Microsoft Word, Excel, PowerPoint, and WordPerfect. Create and distribute a variety of reports using Excel.
Lead Cashier/Courtesy Technician/ EZ Lube (2009) Burbank CA
Provide excellent costumer service through greeting costumers as they first enter the premises.
Sales, and occasionally engine and Tire Check Ups, Upholstery Maintenance, Inventory.
Cashing out procedures and ultimately making sure the clients visit was a pleasant one.
Lead Cashier/Trainer/ Panera Bread (2008-2009) North Hollywood CA
Ensure customer satisfaction while maintaining my job duties as a Cashier and Barista.
Taking guest order and occasional work on the café line. Training incoming cashiers.
Closure of restaurant; which included sanitation of facility and preparation for the next day.