Human Resources Training

Allison Michelle Morley MSc, BScH, BA, SPHR (in progress)

***** ******* ***** | Great Falls, Va., 22066 | Telephone: 571-***-**** | Cell phone: 703-***-**** | *************@*******.***

Business driven and experienced HR professional with a strong focus on innovative thinking whilst delivering pragmatic solutions to achieve outcomes. A strong team player with an international background who has worked with a diverse workforce on a wide range of strategic and operational HR initiatives. Strong relationship builder from employees to the Senior Leadership team with a positive attitude, caring nature, and pro-active approach. A strategic business partner who has sat on several steering committees, HR councils, and customer facing projects with Senior Leaders. Capable of leading a business through change and transforming it into a high performing organisation.

Knowledge & Experience

Change Management Employee Training & Development Succession Planning

Coaching & Learning Mgmt. Performance Management Employment Relations

Collective Bargaining Recruitment Compensation

On boarding & exiting Policy Development Process Improvement

HR Project Mgmt. Outsourcing Rightsizing/Downsizing

Restructuring Business Continuity & Compliance Senior Leadership Advisor

Applicant Summary

Nationality: US Citizen

Security Clearance: Top Secret (inactive)

Years of HR Experience: 8+

Highest Education: Master’s Degree

Professional Qualification: SPHR (in progress)

Employment Summary

HR Consultant (On Call) & Study Alcatel Lucent November 2011 - Current

Human Resources Business Partner Alcatel Lucent August 2007 – October 2011 (4 yrs. 2m.)

Advisor, People Mgmt. & Dev. GCSB December 2004 – August 2007 (2yrs. 8m)

HR Contractor TEC February 2004 – August 2004 (6 m)

Training Contractor Lucent July 2000 – October 2001 (1 yr. 3m)

Training Advisor Training Network March 1999 – May 2000 (1 yr. 2m)

Education

Masters of Science (MSc) in Industrial Psychology Victoria University 1999 - 2000

Bachelor of Science (Hon) (BScH) in Industrial Psychology Victoria University 1998-1999

Bachelor of Arts (BA) in Psychology Victoria University 1996 - 1998

Metropolitan State College of Denver 1993 –1996

Professional Qualifications

Senior Professional Human Resources (SPHR) – In Progress. projected May 2012

Society of Human Resource Management

Relevant Employment Experience

HR Consultant (On Call) & Study Alcatel-Lucent November 2011 - Current

Reston, Virginia

Alcatel-Lucent (ALU) is a global telecommunication company with approximately 60,000 employees worldwide.

On-Call consultant for Alcatel-Lucent providing advice in Employment Relations, Performance Management and Change Management. Also taking an opportunity for further my professional development and studying for the Senior HR Professional Certification (SPHR) through the Society of Human Resource Management.

Human Resources Business Partner Alcatel-Lucent August 2007 – October 2011 (4 yrs. 2m.)

Wellington, New Zealand

Achievements & Business Outcomes

• Implemented the ‘Ready for Tomorrow’ project which rolled out a move to a new building, refit/refurbishment, and a change to the way employees work from a fixed desk to flexi working model. This affected over 50% of our employee population. I was responsible for all the change management, communications and employee satisfaction.

• Key member of the Rightsizing Project Team, I implemented my areas reduction program which met the business’ timeframes and achieved our fixed cost savings goals. At the same time I managed the employees out in a professional and positive manner (some have since returned to work for us) and did all of this whilst still keeping the rest of the workforce focused on delivering other key initiatives.

• On-boarding champion and sat on the project steering committee. This programme was rolled out in a year were we had more 41% of our hires coming from offshore.

• I designed, developed, sourced and rolled out a new Employment offer pack which contains all the employment material (offer, relocation, benefits, forms etc). This pack received significant commentary from the recruitment industry (‘best they had ever seen’) and samples of the pack have been shipped to other ALU offices including Australia, Japan, California and the UK.

Responsibilities

• Coaching and supporting Business Leaders & High Potential employees. I am a certified coach in PDI and Learning Agility (Korn Ferry). I have coached several senior leaders including the CFO, Head of Legal and Contracts, General Programme Managers and Programme Directors.

• Build a strong performance culture in the business by managing out poor performers. I have managed out numerous poor performers improving company productivity equally; I have turned poor performers into productive employees ensuring a return on investment.

• Mediate employment issues between the company/managers/employees. Some of the issues I have managed include company fraud (theft and falsifying documents), removing employees from customer sites, bullying, sexual harassment, breach of human rights, withdrawal of employment offers etc.

• Guide business leaders on workforce plans (temporary vs. permanent employees) to ensure we have the right population for our work pipeline. Provide advice on areas of concern eg. shortages of skills, single points of failure etc. Collaborate with the in house recruitment team to source the right people.

Reason for Leaving

Moved back to the USA. Worked for the company twice and would still be there if a US role would have been open.

Advisor, People Mgmt. & Dev. Government Communications Security Bureau (GCSB) Dec. 2004 – Aug. 2007 (2 yrs. 8m.)

Wellington, New Zealand

The Government Communications Security Bureau is the Foreign Intelligence Agency who worked with the NSA.

Achievements & Business Outcomes

• Key member of a negotiating team which met with unions and renewed two Collective Employment Agreements.

• Created a Managers Guideline Handbook which updated 8+ year old policies and process. This included incorporating 3 manuals across numerous business units, running focus groups with unions, and consulting with the general employee population.

• I lobbied the Senior Leadership team to centralise the Learning & Development function. After writing a Career Development and Learning Strategy paper, the model was approved and a team of 3 Training and Development consultants were hired. The model is still in use today and has vastly improved the training spend, improved the quality of training provided and training output was measured showing improvement in productivity.

Responsibilities

• Managing the training budget for the business to ensure business units and leaders had the right training at the right time.

• Provided the Senior Leadership Team and employees with employment law advice.

• Running the performance review and annual remuneration process including moderation of performance assessments, salary merit increase distributions and payroll coordination.

Reason for Leaving

Role with Alcatel-Lucent became open.

Return to the USA Denver, Colorado Sep. 2004 – Dec. 2004 (4m)

HR Contractor Tertiary Education Commission (TEC) Feb. 2004 – Aug. 2004 (6m contract) Wellington, New Zealand

The Tertiary Education Commission is responsible for setting funding and policy for all tertiary intuitions, adult education and community training projects.

Achievements & Business Outcomes

• Took HR on line. I was the HR representative on an Intranet Design committee which looked at taking the government department’s process and tools on line. I developed all the HR pages, completed content analysis, migrated HR information and updated policies, forms and process.

• Author and creator of a weekly HR newsletter that went out the business on employment law changes, recruitment updates and general HR info.

Responsibilities

• Managed all the recruitment processes and issued all employment contracts.

• Provide generalist HR Advice.

Reason for Leaving

Top Secret Clearance (for GCSB role) was going to take 9 months to complete. I took a 6 month contract in the interim. TEC offered me an additional contract which I declined so I could spend time with family in the US.

Parental Leave February 2002 – February 2004 (2yrs.)

Return to the USA Denver, Colorado November 2001 – January 2002 (3m)

Training Contractor Lucent Technologies (now Alcatel-Lucent) July 2000 – October 2001 (Contract) (1 yr. 3m)

Wellington, New Zealand

Lucent Technologies was an international Fortune 500 company focusing on Telecommunications (they have since merged with Alcatel, now called Alcatel-Lucent).

Achievements & Business Outcomes

• Delivered a training programme of over 107 courses with a budget of around 1.6m USD to our staff and customer. The training team meet all its KPIs and SLAs ensuring that the project didn’t have any penalty payments.

• Some of the training was the first of it’s kind in the word and we needed to negotiate with the developers to deliver training to our customer before the courses were even written. These SME’s dialled in from all over the world to training our customer. I was given an award from the customer on my innovation and customer foucs for getting the courses delivered.

Responsibilities

• Up-skilling internal Lucent staff and training Telecom staff (our customer) on new mobile switch;

• Gap Analysis and Training Needs Analysis for Lucent staff and our customer on technical and general training; and

• Setting training schedules and facilitating courses, report writing – including course assessment, presentations to project team and the customer, budget reports.

Reason for Leaving:

End of Contract and Project. No roles open or opportunity to extend contract.

Training Advisor The Training Network March 1999 - May 2000 (1 yr. 2m)

Reason for Leaving- Wanted to work for a global organisation

More information can be provided on request.

Mobile Marketing Contractor Telecom Sep. 1996 – Feb. 1999 (Contract) (2yr. 5m.)

Reason for Leaving-End of Contract and Project.

More information can be provided on request.

Human Resources Intern Ernst and Young April 1996 - May 1996 (Volunteer)

Reason for Leaving: End of Volunteer period

More information can be provided on request.

Professional Development

• Learning Agility – Korn/Ferry registered coach, Shanghai China, 2011

• Leadership Presence, 2010

• Manager and Leader as Coach, 2010

• Personnel Decisions International – registered Coach (Leadership Competency Coaching), Sydney Australia, 2009

• Leadership Excellence, 2009

• Managing People in Alcatel-Lucent (presenter and participant), 2008 & 2009

• In stride, 2009

• Employment Law Conference, 2008

• Networking & Influencing, 2008

• Pay for a day: Remuneration Strategy & Effective Remuneration Management, Higbee Schäffler, March 2006

• Successful Project Management, Apex, Oct 2005

• Essential Training Skills for Trainers, Bright star, April 2005

• Structural Behavioural Interviews, EAP, 2005

Publications

1999 Salary Survey - Absolutely Positively Wellington, February 2000, People and Performance.

Does your company need a makeover, Apr. 1999, People and Performance.

Rewards & Recognition

Talent Pool - I was in Alcatel-Lucent’s talent identification programme called Organisation & People Review (OPR) which identifies key potential globally. As a Key Person (KP) I was seen in the business as an individual who contributed to the success of the business and had leadership potential. KP’s represent the top 10% of the global employee population.

Shine Awards – Alcatel-Lucent runs a rewards and recognition programme called Shine Awards. Managers and employees nominate people in the business that demonstrate transformational behaviours, live the Alcatel-Lucent values, and deliver on business objectives. The recipient then receives a range of acknowledgements from an e-thank you card up to a Corporate Award - I have received 6 Shine Awards, the most recent given in May 2011. Three of the six awards were ‘gold’ awards which is the highest local award.

Referees

Available upon request.

Contact this candidate