Vicki E. Warner
Hooksett, NH 03106
Res. 603-***-****
email: ********@*******.***
SKILLS INCLUDE
Knowledge of Microsoft Word, Excel and 10-key by touch.
WORK HISTORY
OFFICE TEAM - Temporary Agency
January 2008 to Present
Last assignment at Saint Anselm College updating spreadsheets, answering phone and taking care of mail
AEROTEK PROFESSIONAL SERVICES - Temporary Agency
November 2007 - January 2008
Last assignment at United Health Group inputting data for open enrollment, largely for new groups.
MAXIM STAFFING - Temporary Agency
July 2007 to September 2007
Last assignment at the Chickering Group inputting information in their new Student Health Insurance program.
AXIUM HEALTHCARE PHARMACY Data Entry/Database Maintenance
February 2002-April 2007
Originally hired to input doctor information onto database but later was involved in maintenance (updates and corrections). Assisted in implementation of new software. Performed duties with minimal instructions.
ACT ONE - Temporary Agency
August 2001-January 2002
Worked through this agency for LYNX in Business Development Department doing data entry to input new carpool/vanpool participants. Also maintained spreadsheets dealing with various phases of van usage and maintenance, merged letters to mailing lists and performed other Administrative Assistant-type functions.
N.A.C.M, Data Entry and Data Processing
August 1999 - June 2001
Data Entry - Input information into data base pertaining to Notices of Commencement.
Data Processing - Create meeting notices and all documentation pertaining to group meetings. Create monthly calanders for all groups, update graphs and reports. Create memos when necessary. Check corporate information by logging onto Florida Corporate website. Send faxes through PC. Update and maintain groups database, making sure to keep a current backup of all files.
State of Israel Bonds, Data Processing
September 1997 - May 1999
Update and maintain database and stockroom for Los Angeles Office. Input committments, send bills and input resulting bond information. Research and answer client’s questions. Assisted with mailings of invitations to various events and worked at some of these events.
Health Net, Group Database
November 1994 - March 1997
Input and maintained customer contract database for health insurance company, including periodic information changes, yearly contract and rate renewals. Received and reviewed Group Sales Notification for completion by Marketing and Underwriting Departments and requested appropriate coverage codes. In addition, I was responsible for the data entry for three high-profile customers: Bank of America, UCLA and UCSB. I also updated spreadsheets.
Health Net, Special Accounts Representative
May 1990 - November 1994
Maintained membership eligibility records for large customer groups such as: Rockwell, Lockheed, Hughes, The Salvation Army, Carl Karcher Enterprises and the Bank of America. Performed eligibility audits on large accounts. This position required constant interaction with customer payroll departments, Human Resources or third-party administrators to insure up-to-date accuracy of records.
Health Net, Eligibility Representative
September 1989 - May 1990
Prepared checks and membership eligibility information for processing. Input eligibility for small to midsize employer groups. Performed eligibility audits on accounts and followed up with employer group contacts to resolve discrepancies.
References available upon request.