Saint Louis, Mo *3136
To utilize my customer service experience and establish a stable career with a fast growing company in the field of customer service. I can assure you that I will prove to be a great asset to your organization.
Imaging and Development
Responsibilities included: Scanning mortgage loan files into CITI computer system and preparing them for shipment to CITI records center..
July’ 2007-Sept’ 2007 Today’s Staffing/Talx, St. Louis Mo,
Customer Service Rep
Responsibilities included: Inbound calls only. Assisting callers with job verification process. Assisting callers with using theworknumber.com website. Handled from 115-145 calls per day.
Aug’ 2005-May’ 2006 Kelly Services/ Convergys Hazelwood, MO
Temp Assignment-Customer Service Representative
Responsibilities included: Handling inbound calls from walmart.com customers, setting up new accounts, placing and tracking orders, and handling account and order issues to make sure customers needs were being met.
Apr’ 2003-Dec’ 2003 Sam’s Club St. Louis, MO
Cashier and sales associate Customer checkout and area maintenance.
Oct’ 2001-Aug’ 2002 Shoe Carnival St. Louis, MO
Sales Associate Responsibilities Included: Customer Service, merchandising, maintaining stock, and inventory.
Education / Classes
2002-2003 Florissant Valley Community College
St. Louis, MO
1999-2002 Riverview Gardens, St. Louis, MO HS Diploma