Human Resources Management

Jennifer (Jellison) Pemberton

**** * ********* *****

Bowling Green, KY 42101

270-***-**** (Home)

518-***-**** (Cell)

**********@*****.***

Summary: Experienced human resources professional with strong employee relations/labor relations background, organizational development, talent management, project management, plant safety, and leadership development. Currently renting in Bowling Green, KY and willing to relocate.

Experience:

Contract HR Generalist 2011- 2012

Human Resources Generalist (Contract Position)

• High volume recruiting to support expansion of full time hourly group from 150 team members to 450 team members

• Onboarding

• Benefits administration

• Associate relations

• EEO reporting/compliance

• Policy development/recommendations

• Training

• Responsibility for updating/maintaining all HRIS systems

• HRIS

• HR metrics tracking/reporting

Sun Products-Bowling Green, KY 2010-2011

Manufacturer/Packager of consumer dish soaps and liquid laundry detergents with $10M in revenues at site/multi-billion dollar revenues company-wide

Team Manager

• Leadership of multifunctional team of hourly associates in fast paced environment

• Coaching and development of new leadership

• Tracking and recommendation of budget

• Safety and quality responsibility, including metrics tracking, corrective action and accountability

• Special project leadership and participation

• Responsibility for safety, quality, and OEE and implementing proactive measures to achieve improvements in each area

Sensus-Russellville, KY 2008-2010

Human Resources-Labor Relations Manager

Manufacturer of aluminum die cast products for the automotive industry including air compressor covers and drive shaft covers. $10 million dollars revenue at site.

• Organizational development initiatives

• Performance management

• Policy development

• FMLA/Leave administration

• Labor relations-contract bargaining research and preparations (UAW)

• Reduction of grievances by 40%

• Development of Positive/Proactive labor relations program

• Grievance handling from step 2 through arbitration

• Organizational communications

• Leadership role in ISO 14001 implementation, Visual Workplace, 5-S.

Contract Human Resources Consultant – New York 2005-2008

HR Management Consultant

Consulting for a variety of manufacturing clients, including St. Gobain, Sealy Mattress, Cranesville Block, Surpass Chemical, Radiant Pools, Green Island Lighting Fixtures

• Management of HR function for a unionized shop of 250 individuals

• Strategic planning, including talent management, succession planning, development of plan for reorganization activities

• Representation of the company during labor contract bargaining

• Development of company’s successful collective bargaining proposal with under 4% cost increase (UAW)

• Recruiting of hourly and professional personnel

• Succession planning

• Training needs analysis

• Advising operational leadership of legal suitability of personnel decisions

• In an non-union environment, was an active participant in organizational development initiatives such as ISO 9001 implementation, training needs analysis, safety audits, waste reduction, and mentoring of future leadership

• Internal communications

• Coaching and development of a 125-person workforce and 2 first-line supervisors

• In a non-union setting, successfully implemented quality improvement measures, resulting in a 30% improvement in departmental quality

• Initiated a mentorship program, resulting in a broader diversity among supervisory and managerial staff

• Actively led several continuous improvement programs to successful completion

• Represented manufacturing client in contract negotiations (UNITE)

• Organizational culture change to a Lean Manufacturing environment

• Development of talent management program and performance management program

• Implementation and development of organization-specific 360-degree feedback program

Thomson Multimedia, Inc. Detroit, MI 2002-2005

Employee Relations Supervisor

Packaging and distributor of pre-recorded DVDs, VHS, and game media. Global multi-billion dollar revenues.

• Oversaw employee relations for 650 employees

• Led organizational development activities such as lean manufacturing implementation, employee involvement programs, M&A cultural change, and conflict management

• Coordination of open enrollment and special events

• EEO investigation/reporting

• Development and delivery of union avoidance training for all management staff

• Managed several successful projects, including ergonomic work station design, performance management training for first-line supervisors, development of a mentor program, and proactive safety programs

• Investigation into and resolution of employee concerns

I & A Fasteners, Royal Oak, MI 1993-2002

Labor Relations Supervisor

Tier one automotive supplier of lug nuts for Ford, Chrysler, and GM. Annual revenues of $7M.

• Leadership role in union contract negotiation for company

• Key contract negotiator for company during UAW & USW contract negotiations

• Arbitration/mediation leadership role

• Authorship of company policies, all training documents, and internal communications

• Diversity program management

• Ergonomic workstation re-design

• Project management leader including QS 9001 certification, cost savings, JIT manufacturing, and development of employee-management relations improvement

• Performance evaluations

• Authored company’s proposal for CBA with an 8% cost reduction from the previous contract (USW)

• 3-unit responsibility with 825 organized workers represented by the UAW, USW, IBEW, and Teamsters

• Development of mentorship program for high-potential employees

• Leadership development in communications, leading others, handling grievances at the first step, conflict resolution, OSHA required training.

Education:

MBA - Baker College-2006. (Michigan) Concentration in Human Resources Management and Organizational Behavior graduated magna cum laude.

BBA - Baker College 2004. Concentration in General Management graduated magna cum laude.

M.A.-Chicago School of Professional Psychology -Concentration in Industrial/Organizational Psychology-graduated cum laude

Memberships:

Society for Human Resource Management, General Member

Logan Economic Alliance for Development-Member

Other Skills:

• Cultural competency with Asian, South Asian, Middle Eastern, European, and Latin cultures

• Proficient with HRIS and software, including Peoplesoft, ADP, Kronos, Kenexa, Peopleclick, Taleo, Recruitmax, AS 400, JeTech, Windows 3.1-XP Pro, MS Word, MS Excel, MS PowerPoint, MS Frontpage, MS Outlook, Lotus Notes.

• Conflict resolution

• Excellent communication, oral and written

• Able to multi-task, well-organized

• Strong interpersonal skills, including relationship building, negotiations, persuasion.

• Six Sigma Yellow Belt Certified

• Knowledgeable in ergonomics, job task analysis, recruiting both hourly and salaried team members

• Well-versed in manufacturing processes and equipment, solid understanding of job requirements for positions

• Organizational development and positive change

• Kaizen/Kanban/JIT/Lean

Contact this candidate