Project Manager

QUALIFICATIONS PROFILE

Highly talented and accomplished IT professional powered with more than 15 years of Project Management, Application Development, Messaging Architecture and 24/7 Technical Support experience. Show competency to direct successful IT departments and implement unique strategies to reduce costs, optimize business operations, and improve efficiency. Possess stellar qualifications in all facets of project life-cycle development, from initial feasibility analysis and conceptual design through documentation, implementation, quality review, and enhancement. Proven ability to deliver simultaneous large-scale, mission-critical projects on time and under budget, as well as to lead, motivate, and coordinate technical teams and projects to provide innovative business solutions. Extremely effective in team-oriented, stressful, and challenging situations. Willing to travel and relocate.

CORE COMPETENCIES

- Project Management and Operations

- Technical Support and Troubleshooting

- Leadership, Training, and Team Building

- Quality Assurance and Process Improvement

- Financial Reporting and Analysis

- Ability to Work Virtually

- Time Management and Prioritization

- Superior Interpersonal and Presentation Skills

- Articulate Oral and Written Communication

- Highly Organized with Strong Analytical Abilities

- Problem Resolution and Decision Making

- Multitasking in Fast-Paced Environments

PROFESSIONAL EXPERIENCE

CATERPILLAR, INC. - EAST PEORIA, IL: FEB 1989–MAR 2009

The world's largest maker of construction and mining equipment, diesel and natural gas engines, and industrial gas turbines.

Cisco CSS / ACE Load Balancer Operations / Wireless LWAPP Operations Jan 2008–Mar 2009

- Conceptualized and implemented a migration plan from the CSS load balancer to the ACE load balancer

- Cost-effectively saved $25,000+ annually by allowing the retirement of the CSS devices

- Enabled a test track for testing driverless haul trucks

- Formulated and employed an innovative plan to convert autonomous wireless access points to LWAPP

- Implemented wireless mesh network using LWAPP technology

- Centralized management of wireless access points instead of managing individually

- Instrumental in implementing changes to the Cisco CSS and Cisco ACE load balancer platform

Domino Application Development–Project Lead Jan 2005–Dec 2007

- Provided expert oversight, advice, and guidance to the Domino application development team to foster team unity and the highest level of performance toward achievement of corporate goals

- Led a team of five to seven developers in onsite and offshore resources (Bangalore, India)

- Researched various business requirements and translated them into functional business requirements

- Assumed full responsibility in creating cost estimates as well as managing project and on time delivery of projects

- Served as a Manager responsible for supporting more than 2000 deployed Notes applications

Messaging Architect Feb 1989–Dec 2004

- Spearheaded 8 to 10 messaging staff, prepared work schedules, and assigned specific responsibilities

- Regarded as Architect of 80,000 seat Lotus Notes infrastructure

> Directed and coordinated all aspects of a large-scale, multi-domain Notes deployment, including hub-spoke replication, mail routing, installation of SMTP gateways, and integration of the BlackBerry BES server into the environment

> Played a vital role in the deployment of iNotes as a compliment to the Lotus Notes Client utilizing a third party LDAP directory for authentication

- Functioned as Project Manager and Technical Lead simultaneously and directed the following rollout of:

> Notes R5 client to 50,000 clients

> Notes R6 client to 60,000 clients

> Notes R7 Client to 80,000 clients

- Obtained $10 million annual savings for the company by reducing 13 email systems to two

- Architected and managed the Sametime roll out, a business class IM and on-line collaboration tool to implement virtual meetings

> Saved several million dollars in internal travel cost by sharing computer desktops, primarily PowerPoint presentation, Excel spreadsheets and Word documents

- Developed and implemented the strategy to allow secure e-mail communications to more than 150 Caterpillar dealers, suppliers and joint ventures

- Created internal controls related to Sarbanes Oxley and developed security policies for the messaging environment

- Worked with Legal Department to create and implement document retention policy for messaging environment as well as Legal Holds process

- Primarily held responsible for technology risk assessments for the messaging environment

- Developed metrics used for Server Capacity Planning

- Planned and executed the transition from a physical to a virtualized server environment

- Planned and executed migration from local disk storage to a virtual (SAN) environment

EARLIER CAREER

IBM GLOBAL SERVICES, LOTUS CONSULTING - CHICAGO, IL

Lotus Notes / Domino Consultant 1996–1998

EXECUTRAIN - PEORIA, IL

Technical Trainer 1993–1995

KPMG - PEORIA, IL

Auditor / Staff Auditor 1992–1993

EDUCATION

MASTER OF BUSINESS ADMINISTRATION

- Bradley University, Peoria, IL: 1989–1991

BACHELOR OF BUSINESS ADMINISTRATION

- Western Illinois University, Macomb, IL: 1988–1989

PROFESSIONAL TRAINING

ACE Load Balancer Training

Cisco Networking Academy CCNA

Caterpillar Internal Project Management

Numerous Lotus Domino Classes

Leadership Classes

Culture Awareness Classes for Leading Offshore Development

CERTIFICATIONS AND LICENSURE

Certified Public Accountant, State of Illinois–Certificate #58,464

Lotus Certified Professional

Six Sigma Green Belt

ACTIVITIES

Football Coach, Junior Football League: 2000–2009

Baseball Coach, Pony League: 2003–2008

Past Master, Lewistown Masonic Lodge: 2002–2003

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