Manager Management

MIRO STULIK, ARM, AAI, CRIS

**** ***** ** **

Lynnwood, WA 98036

Phone 830-***-****

*******@*****.***

SUMMARY

Strong background in, including but not limited to, Sales and Marketing, Operations, Accounting/Finance, Underwriting, Administration/Personnel, Risk Management, Loss Control, Construction Risks and Wrap Ups (CCIP, OCIP). Relate well to people; high work ethic; results oriented. Working for a Carrier, Retail Agencies, and a MGA. Very professional with excellent analytical and organizational skills. Excellent negotiation skills. Practice frequent and effective communication, personal responsibility, and believe in specific goal setting and accountability. Working knowledge of major Carrier underwriting, forms and specific coverages. Mentoring skills and a proven record in leadership.

SPECIFIC WORK EXPERIENCE

Alliant Insurance Services, Inc. 2011- Present

Account Manager (Seattle, WA) Servicing Clients throughout the US; types varying from Property Management firms to large Trucking Firm to miscellaneous retail, i.e. Restaurants, retail and wholesale shops, etc. Develop relationships with newly assigned Clients, Carriers for new (remote) office’s book of business. Handling Moderate to very complex accounts. Prepare for renewals; assure accurate and complete submissions for Markets. Frequent communications with Clients and Markets; assigned book is very service intensive. Client facing skills and presentations. Looking for opportunities to cross sell.

Marsh 2006- 2011

Account Manager (San Antonio, TX – MCBC) A member of the Multinational Team, servicing Clients throughout the US and overseas. Assigned Accounts vary in specialty (Technology, Life Sciences and mainstream in and outbound). Mentor and coach Insurance Assistants and Account Managers. Develop relationships with Clients, Carriers and CEs in several Marsh offices worldwide. Handling Moderate to complex accounts. Prepare for renewals; assure accurate and complete submissions for Markets. Frequent communications with Markets and Clients. Client facing skills and presentations. Looking for opportunities to cross sell. Strive for a retention rate of 92-95% during renewals. Currently assigned book of Clients (all Subsidiaries of large Overseas based companies or US based with overseas exposures) totals $450,000 in revenues, and includes all major lines of business. Pre-underwriting of accounts prior to submissions.

Site Leader, VP (Austin, TX), In charge of a start up of third Hub for Policy Management Group (Global Operations Division). Built a Department of 90+ employees, including 7 Supervisors, to completely analyze policies prior to releasing to clients. Prepared and conducted extensive training modules for new hires, specific to all lines of coverage. Coordination with Hartford School of Insurance, Compliance and Legal departments. Working with other Hubs and Client Advisory and Marsh offices in the Southern States. Extensive mentoring and support in analyzing all forms, endorsements and coverage enhancements issued by major carriers. Monitoring Quality Standards compliance and quantity production requirements. Coordination with other Service Center Units; facilities management and further training needs coordination. Training and mentoring. Team building.

Aon 2003-2006

Sr. Program Administrator (Technical Associate in San Antonio) in charge of large Construction Projects’ CCIPs (Wrap Ups) in California, Virginia, Texas and Georgia for Clark Realty Builders, Toyota NA, and Joint Ventures (McCarthy, Clark & Hunt). Programs from $450MM to $5.1 Billion in construction values. Set up and manage the programs, monitor and process insurance deducts, enrollments. Work closely with owners. Stewardship reports, Management presentations, claims and safety monitoring. Safety meetings, loss prevention, W/C, and claims management. Working at the Toyota (TMMTX) plant construction site in San Antonio, managing OCIP for 2,000+ subcontractors.

Resurgens Risk Management 2002-2003

Manager of Commercial Accounts Division (Public Entities and various size Property & Casualty accounts) with multi-line coverages and exposures. Manager of accounts’ service, negotiating coverages and assisting with complex Risk Management issues. Work as an Administrator for a $5.5 billion construction project – expansion of the Airport (OCIP – Wrap-up program / City of Atlanta), and all Fulton County Construction projects. Other sizeable clients include the State of Georgia, City of Atlanta and United Water Works. Establishing office procedures, supervision of personnel. Development of a focused marketing program, plans and strategies.

PENCO/Willis 1989-2001

Various titles and positions. Company specializing in Program Management, Risk Management, and also focused on servicing and underwriting Public Entities. PENCO has also designed and underwritten many “niche” P&C programs. Various jobs included Sales Manager, Regional Sales Manager and Division Administrative Manager. Assigned to several job locations in California, Tennessee (Home Office in Nashville), Ohio and Washington. Frequent travel in assigned territory, which included nine states. Responsible for Sales and Marketing of Commercial Packages, developed underwriting guidelines for the programs underwritten by major Insurance Carriers. Sold directly to accounts and through network of Independent Agents. Participated in Pools, pool creation, worked with SIR accounts, Retro Rated plans, OCIPs (Wrap Up). Experienced with all major Commercial lines and knowledgeable of many major carriers’ forms. Underwriting of Public Schools up to $250,000 in premiums. Administrative duties included supervision of Customer Service Unit, Underwriting Assistants, Accounting Department, Policy issuance and Claims Services. Working actively in Underwriting, risk selection, pricing and coverage issues solutions. Development of procedures, marketing aids, seminars and trade shows attendance. Personnel supervision, career development and training of Service and Sales people. Risk Management and Loss Control functions internally and externally; support to clients. Claims issues resolution; a liaison between clients and carriers.

Market Insurance Corporation 1987-1989

In charge of all Accounting and Administrative functions of a MGA specializing in Personal lines with emphasis on Non-standard lines. Assisted in the development of a form for Errors and Omissions for Insurance Agents. Representing several admitted and not admitted carriers. Instrumental in maintaining relationships with Insurance Companies.

AIG - American International Co. 1979-1986

Worked for National Union, American Home and Landmark (Lexington Insurance Co) in California and at the Home Office in New York. Progressive career primarily in Administrative / Operations Departments. Duties included Personnel (supervision of up to 40 people), supervision of Accounting, Claims Processing, Policyholder Services. Have written procedures, implemented in field offices, performed audits of branch offices. Frequent training of personnel. Extensive travel into field offices. Last position: Regional Administrative Manager.

OTHER ATTRIBUTES AND QUALIFICATIONS

Property & Casualty experienced, excellent collaborative skills, analytical skills and decision making experience. Experience in evaluating processes, improving existing systems, in tune with industry trends. Compliance with regulatory issues. Focus on profitability.

Multi-lingual (fluent in four languages). Excellent presentation skills and professional attitude. Focused, creative, innovative. Flexible. Cost control and “bottom line” oriented. Systematic. Above average level of empathy. Excellent interpersonal skills. Very credible.

EDUCATION AND PROFESSIONAL DESIGNATIONS

ARM (Associate in Risk Management)

AAI (Accredited Advisor in Insurance)

CRIS (Construction Risk and Insurance Specialist)

CPCU - completed 6 parts

WA - Licensed P & C Insurance Agent (Many other states – Non Resident P&C License)

BA - Business Administration Major

AA - Restaurant / Hotel Management

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