**** **** **** ******/ ***. *S

Chicago, IL *****

708-***-****

Email: m0hd7a@r.postjobfree.com

NATASHA M. COCHRAN

OBJECTIVE

To secure an administrative position in a business setting where I have the opportunity to contribute my experience and skills immediately.

SUMMARY OF QUALIFICATIONS

• Over six years of clerical/administrative experience.

• Four years experience as a Unit Secretary in a healthcare field.

• Proven ability to communicate well with the public, in person or by phone.

• Developed a strong ability to work well under pressure, handle multi-tasks and be detail-oriented.

• Good organizational and time management skills.

• Function well independently and in a team environment.

• Self-motivated and goal oriented.

WORK EXPERIENCE

2006-Present Saint Joseph Hospital, Chicago, IL

UNIT SECRETARY

• Manage all front-end operations and office maintenance.

• Check diagnostic orders for accuracy and completeness.

• Greet patients, confirming their identification and the exam their having.

• Answer multi-line phones and direct calls to appropriate staff.

• Process requests for radiology imaging exams.

• Check-in patients for imaging services. Copy patients ID, insurance cards and have them sign the appropriate documents for service.

• Sort and distribute mail to staff.

• Perform other duties as assigned.

2005-2006

FILE CLERK

• Filed, retrieved and copied x-ray films.

• Purged outdated film folders and updated the documentation on the folder.

• Performed other clerical duties as assigned.

• Maintained patient filing system.

• Delivered radiology reports to physician’s mailbox.

• Faxed reports to requesting person(s).

• Answered calls in a timely and professional manner.

2004-2005 Williams Lea, Chicago, IL

DOCUMENTATION QUALITY CONTROL CLERK

Temporary Position

• Made copies of legal documents.

• Prepared documents for scanning and quality control (QC) for litigation procedures.

• Reviewed all documentation for accuracy.

• QC documents for any missing information or mistakes.

2001-2002 Field Marketing Inc., Chicago, IL

TELEPHONE INTERVIEWER

• Conducted surveys about children’s immunizations via phone on behalf of the CDC.

• Collected information from respondents in a timely manner.

• Entered all information into a database system.

• Recorded the best quality data from respondents.

• Made random outbound calls.

• Handle respondents in a courteous and professional manner.

EDUCATION

Expected Grad: 09/2010 American InterContinental University Online

A.A., Business Administration

2002-2004 Moraine Valley Community College, Palos Hills, IL

A.A., Health Information Technology

(Some college coursework completed)

2000-2001 International Academy of Design & Technology, Chicago, IL

B.A., Graphic Design

(Some college coursework completed)

ADDITIONAL EXPERIENCE

06/2003-11/2003 Advocate Christ Medical Center, Oak Lawn, IL

MEDICAL RECORDS VOLUNTEER

• Filed medical records in alphabetical and numeric order.

• Completed medical requests forms.

• Made copies of reports and sorted documents.

SKILLS

Computer literate: Word processing (MS Word), PowerPoint, Excel, Outlook and internet.

Capable of operating a fax machine, copier and scanner.

Reference Available Upon Request

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