WINSTON FRASER
Decatur, GA 30034
E-mail: *********@*****.***
SUMMARY/HIGHLIGHTS:
Seeking a responsible, challenging position, in a successful company, which will allow for growth and a chance to incorporate and contribute my job experience and leadership skills.
A high energy, self motivated person with extensive business experience in administration, financial reporting, real estate investments, supervision , training, and customer service.
SKILLS:
Proven ability to set and manage various responsibilities resulting in consistent company profits and growth . Excellent interpersonal and communication skills. Adapts to changes in work environment. Team leader. Proficient in Microsoft and Excel.
PROFESSIONAL EXPERIENCE:
December 2001 to March 2007: Crawford & Company- Atlanta, Georgia
Billing Analyst
Responsible for the processing, evaluating and payment of the medical and pharmacy billings from healthcare providers and pharmacies. Determine the appropriate product details of submitted prescriptions bills from formulary charts to ensure the most cost effective method of payment. Assist with resolution of highly escalated customer service issues via 800 lines while managing all phases of a class action law suit. Act as the primary person between attorneys and health care providers in the preparation of treatment for approved claimants.
May 1999 to December 2001: Prudential Securities, Inc. - Atlanta, Georgia
Customer Care Specialist
Provide excellent customer care service to clients in preparation for the underwriting of highly profitable Estate Planning and Life Insurance portfolios. Act as primary interface with client in manager’s absence. Prepare and convert medical and financial information to determine client’s eligibility for company’s products and services.
April 1990 to May 1999: Metropolitan Life Insurance Company - Atlanta, Georgia and New York.
Pension Coordinator
Member of management team responsible for the preparation and distribution of the company’s annual financial statement and pension reserves, in compliance with the State regulatory agency. Team leader of eight responsible for training, job appraisals, and development. Research and calculate mortality rates required for the purpose of underwriting insurance policies. Prepare and distribute group pension plans to retired employees of various Fortune 500 companies. Provide professional customer service to ensure that benefits are provided to members of pension plans. Prepare individual pension statements and filing of government forms. Calculate the reserves requirement necessary for the funding of insurance policies and pension plans.
EDUCATION:
Borough of Manhattan Community College- City University of New York
Associate Degree in Business Management.