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Business System Analyst

Location:
Weston, Florida, 33326, United States
Posted:
May 25, 2010

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LEKSHMI CHANDRAN

email: lxtfpo@r.postjobfree.com

Contact: 954-***-****

Location: Weston, Florida

Authorized to work in US (EAD)

SUMMARY

 4 years and 4 months of experience in multiple fields of information technology including roles as project lead, business systems analyst.

 IT experience in the field of Business Analysis, Business Process Design, Streamlining, Application Systems Analysis, System Analysis and Design, Quality Assurance and Software Verification and Validation

 Expertise in analysis, design, coding, testing of various Mainframe applications.

 Hands on experience on almost all phases of software development life cycle (SDLC). Skilled in preparing project charters and project plans, business requirements documents, business cases, use case specifications, functional specifications, test plans and test cases.

 Expertise in Health care domain.

 Experience in Requirement Analysis and System study.

 Expertise in Configuration management and quality assurance

 Good communication skills.

 Ability to work independently as well as in a team.

 Result oriented, self starter and able to work with minimum guidance.

 Good knowledge of testing methodologies and performs unit testing, integration testing and system testing.

 Ability to understand business problems and apply technology to formulate workable solutions.

SKILLS SUMMARY

Operating System: Windows 98/NT/2000/XP, MVS Z/OS and DOS

Languages: COBOL, JCL, C, C++, REXX, TSO, VB, CICS

Databases: DB2, VSAM

Tools: MS Visio, Microsoft Project. Word, Excel, PowerPoint, Control-M batch scheduler, File aid, File-Manager, Xpeditor, Endeavor, IOF, Changeman, IBM Debug Tool, SAR, SDF II, SPUFI

ACHIEVEMENTS

• Awarded the "Best Performer of the Year" 2008 from US Technologies, Kochi center.

• Recognised and awarded for "Innovation" for the year 2009 from Wellpoint portfolio.

• Appreciated by the corporate management on the various initiatives taken at company level.

EXPERIENCE HIGHLIGHTS

US Technology International PVT. LTD.

Current Designation: Business System Analyst

Projects

1) Dental CA EDI Sunset Duration: Oct 2009 – Present

Wellpoint Dental System (WDS) currently receives electronic and Lason claims for its daily batch processing from CA EDI, in the WCF format. As part of the WDS CA EDI Gateway Retirement project, WDS will start receiving the claims from Enterprise EDI (EEDI) in WCF format. The functions currently supported by CA EDI for Dental claims must be supported by WDS or EEDI. These functions include Dental claims plan code assignment, DCN number assignment, FileNet images, and Postback files.

Client: Well Point

Responsibilities:

• Worked as the role of business system analyst.

• Requirement Gathering & Test Script development as per the analysis.

• Integrate the technical requirements knowledge with business / Systems requirements.

• Based on all the acquired knowledge prepare the statement of approach document.

• Responsible for analysis, preparation of Technical Design Document, Test Data and Test cases.

• Test Case development – System Testing, Integration testing, End-to-End Scenarios.

• Error Resolutions for any issues and held meetings for status tracking.

• Configuration Controller of the team responsible for managing the Document integrity and the promotion of programs in the Client Mainframe region and maintaining the backups of all the components used in the project.

• Build relationships with and within each business area.

• Coming up with Test evaluation summary.

• Coming up with Requirement Traceability matrix

• UAT support.

Technologies/Tools:

Microsoft Office, Visio, Dispatch, table base,COBOL, VSAM, JCL, CICS, Change man, File-AID, IOF, Abend aid, Expeditor

2) Dental Provider Fee Reconciliation Project Duration: Apr 2009 – Oct 2009

This project deals with standardizing the fees across the WellPoint Dental Provider System.

Responsibilities:

• Worked as the role of business system analyst.

• Requirement Gathering & Test Script development as per the analysis.

• Integrate the technical requirements knowledge with business / Systems requirements.

• Based on all the acquired knowledge prepare the statement of approach document.

• Responsible for analysis, preparation of Technical Design Document, Test Data and Test cases.

• Test Case development – System Testing, Integration testing, End-to-End Scenarios.

• Error Resolutions for any issues and held meetings for status tracking.

• Configuration Controller of the team responsible for managing the Document integrity and the promotion of programs in the Client Mainframe region and maintaining the backups of all the components used in the project.

• Build relationships with and within each business area.

• Coming up with Test evaluation summary.

• Coming up with Requirement Traceability matrix

• UAT support.

Technologies/Tools:

Microsoft Office, Visio, Dispatch, table base,COBOL, VSAM, JCL, CICS, Change man, File-AID, IOF, Abend aid, Expeditor

3) WellPoint Dental Production Enhancement 2008 Duration: June 2008– Mar 2009

This project deals with change in Prompt Pay Logic, EOB enhancements and Central Zone enhancements.

Client: Well Point

Responsibilities:

• Gathering and analyzing the requirements.

• Responsible for analysis, preparation of Technical Design Document, Test Data and Test cases.

• Coding of the programs as per specifications.

• Unit testing and system testing of the components.

• Configuration Controller of the team responsible for managing the Document integrity and the promotion of programs in the Client Mainframe region and maintaining the backups of all the components used in the project.

• Co-ordination with the onsite team members for requirement clarifications and issue resolution.

Technologies/Tools:

Microsoft Office, Visio, Dispatch, table base,COBOL, VSAM, JCL, CICS, Change man, File-AID, IOF, Abend aid, Expeditor

4) Dental – WellPoint Dental National Rebranding Phase II (Mainframe) Duration: Feb 2008- June 2008

This project is envisaged in WDS to create a way in the Queue Master File to suspend claims for all groups in a check queue with the ability to override specific groups.

Client: Well Point

Responsibilities:

• Gathering and analyzing the requirements.

• Responsible for analysis, preparation of Technical Design Document, Test Data and Test cases.

• Coding of the programs as per specifications.

• Unit testing and system testing of the components.

• Configuration Controller of the team responsible for managing the Document integrity and the promotion of programs in the Client Mainframe region and maintaining the backups of all the components used in the project.

• Co-ordination with the onsite team members for requirement clarifications and issue resolution.

Technologies/Tools:

COBOL, VSAM, JCL, CICS, Change man, File-AID, IOF, Abend aid, Expeditor.

5) WPDLTSON - (WellPoint Dental Lights On) Duration: August 2007 – Jan 2008

Provide Small Enhancement Queue support for WellPoint Dental System (WDS) and Dental Net as well as Release Management support.

Domain: Healthcare

Client: Well Point

Responsibilities:

• Gathering and analyzing the requirements.

• Responsible for analysis, preparation of Technical Design Document, Test Data and Test cases.

• Coding of the programs as per specifications.

• Unit testing and system testing of the components.

• Configuration Controller of the team responsible for managing the Document integrity and the promotion of programs in the Client Mainframe region and maintaining the backups of all the components used in the project.

• Co-ordination with the onsite team members for requirement clarifications and issue resolution.

Technologies/Tools:

COBOL, VSAM, JCL, CICS, Change man, File-AID, IOF, Abend aid, Expeditor, Control-M

6) Well Point Dental Central Region Blue View Vision (Mainframe) Duration: July 2007 August 2007

This project involves enhancements of Wellpoint Dental Blue View Vision for incorporating the Central Region (Indiana, Kentucky, Ohio, Missouri and Wisconsin markets)

Domain: Healthcare

Client: Well Point

Responsibilities:

• Gathering and analyzing the requirements.

• Responsible for analysis, preparation of Technical Design Document, Test Data and Test cases.

• Coding of the programs as per specifications.

• Unit testing and system testing of the components.

• Configuration Controller of the team responsible for managing the Document integrity and the promotion of programs in the Client Mainframe region and maintaining the backups of all the components used in the project.

• Co-ordination with the onsite team members for requirement clarifications and issue resolution.

Technologies/Tools:

COBOL, VSAM, JCL, CICS, Change man, File-AID, IOF, Abend aid, Expeditor, Control-M

7) Maintenance project for HUON System Duration: 6 months

This project is for maintaining the Insurance Portal systems that includes the back-end HUON applications, the front-end user interface applications and the Internet-based Insurance Transaction system. Upon getting an Error Message, we have to identify the program which is throwing error and fix the same. In some cases we have to code new service to fix some of the errors or as per the new requirements.

Domain: Insurance

Client: ACSC

Responsibilities: Team Member

To fix the identified Insurance Portal system PARs (bug reports and change requests).

This requires analysis of programs, locating the error and fixing the same in either code or in database.

Technologies/Tools:

COBOL, DB2, JCL, Expeditor, IBM Debug Tool, Changeman, File Manager, File Aid

8) Enterprise Integrated Cashiering Duration: 4 months

The Enterprise Integrated Cashiering (EIC) project deals with the enhancement of the existing Enterprise Integrated Cashiering (EIC) system by adding the Corporate Cashiering functionality. EIC project intends to create an integrated cashiering application to replace three different cashiering applications being used in Southern California, Texas/New Mexico/Hawaii and Northern New England (NNE). It facilitates the Cash Transaction through CICS for various payments related to Corporate insurance. It involves creation of new programs and adding functionality to existing programs. The online system is CICS and database is DB2.

Domain: Insurance

Client: ACSC

Responsibilities: Team Member

Involved in requirements analysis, design preparation, coding, testing Phase.

Technologies/Tools:

COBOL, DB2, SDF-II, COBOL, DB2, Changeman

9) Business Support Group Screens & Design Project Duration: 4 months

This was a development project. This project was for implementing the Huon Base Tool – The SIR (System Investigation Report) System, designed for tracking, monitoring and migrating changes to the Business Management Tables. These new set of tables were created as a result of SOA implementation. The use of the SIR system adds an additional layer of security to the Huon system.

Domain: Insurance

Client: ACSC

Responsibilities: Team Member

The work involved preparation of requirement analysis & design documents, screen design, table design changes, UTP preparation, coding & testing.

Technologies/Tools:

COBOL, DB2, SDF-II, COBOL, DB2, ChangeMan, FileAid

Other developments:

• Developed a tool in REXX which would help align the code with the coding standards followed in WellPoint

• Developed a tool (Wellpoint Dental Dictionary) in Excel-VBA, which is an easy reference to all Dental business and technical terms.

• Developed a gaming software (jumbled word game) in Excel-VBA, which can be used to test the knowledge of new-commers to Wellpoint Dental.

Education, Training and Certifications

• BTech in Computer Science from Mount Zion College of Engineering, Pathanamthitta,Kerala,India

• Undergone certified Software training from Turbo Plus, Thiruvananthapuram, Kerala, India.

• Microsoft Certified Professional

• Oracle Certified Professional

• Undergone HIPAA training from US Technologies

• Undergone Leadership Program (ILP) given to selected associates in US Technologies.



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