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Credit And Collections

Minneapolis, Minnesota, 55420, United States
April 08, 2008

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Emmett Overton II

**** ********* *** **.

Bloomington Mn. 55420



Extensive experience as a collector with proven competencies in all areas of consumer lending, banking and medical collections.

Credit and Collections Representative


Norman G. Jensen Inc. – Minneapolis, MN. 2001-2007

• Developed a credit and collection policy and procedure program for the Import and Export department.

• Responsible for collecting aged accounts from 30-60-90 and 120 days.

• Prepared weekly aged Trial and Balance reports to management and representatives.

• Assisted and analyzed customer’s financial statements and disputes.

• Assisted the sales and accounting department on collection matters

Fairview Oxboro Clinics -Bloomington, MN. 1986-2001

• Assisted office managers on credit and collection policy and procedures related to medical collections.

• Responsible for handling delinquent medical accounts in all areas of insurance including Preferred One, Blue Cross & Blue Shield, Medicare, Medica, Health Partners and Medical Assistance.

• Recommended and completed company write-offs and accounts referred to outside collection agencies.

• Negotiated payment programs and insurance verification.

• Knowledgeable in credit and collection laws and regulations, Fair Debt Collection Practice Act and bankruptcy laws.

• Customer service knowledge of providing special services to them based on their needs.

• Computer skills including Windows XP; Microsoft; Word; Excel; 10 key and Outlook

• Good communication skills and very detail oriented.

Education: Southwest State University Marshall MN.

Bachelor of Science Degree: Elementary/Secondary Education Minor in Sociology.

Coursework: Seminar Import/Export credit & collections

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