Receptionist/ Administrative Assistnt

Tiffany Noel Burris **** Hermitage Ave #* North Hollywood, CA 91607

Phone: 661-***-**** Email: *****************@*****.***

OBJECTIVE

To obtain full time employment as a receptionist for a reputable company.

QUALIFICATIONS

Excellent skills and experience in customer relations Flexible, patient, attentive when working with people Organizational skills and follow through ability Skills and practice in MS Word, Excel, and Outlook WORK EXPERIENCE Tax Resolution Services May 2011 - Current Administrative Legal Assistant Assisted an Attorney at Law by corresponding with a large number of clients by phone and email

Used MS Word, Outlook and Excel to enter data and plan and manage calendars

Corresponded with the IRS to create timelines, charts and complete legal paperwork. Created and maintained client folders Contract Services Administrative Trust Fund Temp File Clerk In charge of Filing for entire company March 2011- May 2011 Assisted in mail procedures Pulled voicemails and was runner for employees Santa Clarita Valley Family YMCA May 2006 – March 2011 Front Desk Receptionist/ Membership Representative Worked at the front desk in customer relations making people feel welcome and well served while doing administrative work Used expertise in sales and customer service to increase new memberships from previous years Regularly used problem solving skills to eliminate various types of membership problems Followed up with clients and prospective members on the phone and in person Kept track of existing members through Microsoft Office, Word and Excel Answered high volume calls in a busy environment. Able to multi-task

Special Events Coordinator

Responsible for successfully developing community events Created and managed committees and committee meetings for four special events Recruited, trained and directed volunteers Organized and carried out details for community events Worked promoting and marketing events in the community

A Chorus Line April 2007 -June 2008 Sales employee and cashier

Consistently gave excellent customer service and had many returning clients Used creativity to suggest and coordinate costumes based on individual needs

EDUCATION College of the Canyons 2008 -2010 Los Angeles City College 2011-Current

ACHEIVEMENTS Was positioned as the Safety Chair and successfully passed the 2010 Safety Audit for the Santa Clarita Valley Family YMCA Succeeded expectations in executing Snow Fest a community event for over 400 people which resulted in a large amount of new members. The most successful event to date Successfully planned Parents Night Out and Family Fun Nights for the YMCA

CPR and AED certified

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