Administrative Assistant Executive
Resume:
Jeannette Vasquez
Yonkers, NY **705
************@*****.***
EDUCATION Berkeley College, New York, NY
Bachelor of Business Administration Degree, June 2009
Major: International Business
EXPERIENCE Rumors Hair Salon, Riverdale, NY 08/ 05-12/06, 06/08- 03/2010
Receptionist
• Scheduled appointments to ensure the servicing of all clients in a timely manner
• Attended product classes and analyzed data to determine answers to questions from customers or members
of the public.
• Heard and resolved complaints from customers and public
• Greeted clients entering establishment, determined nature of visit, and directed or escorted them to specific
destinations.
• Received payments and recorded receipts for services.
• Closed out the cash register and credit card terminal at the end of the day
Warner Music Group, New York, NY 3/09-6/09
Royalties Publishing Intern
• Reviewed quarterly royalty statements for accuracy of prior balances, payments, current activities,
royalty advances, and adjustment calculations
• Coordinated and filed quarterly royalty statements in alphabetical order and by amount
• Matched checks to statements and prepared for mailing
• Set up new royalty vendors and publisher accounts and updated publisher contact and payee
information as needed
• Assisted with special projects and other members of the department as needed
All Stars Project Inc., New York, NY 01/09- 3/09
Administrative Assistant Intern
• Arranged interviews for program applicants over the phone
• Worked with MS Excel to prepare various spreadsheets on a daily basis
• Worked with MS Word to compose letters, mail merges and labels
• Ensured all current and incoming students were contacted on upcoming events
• Filed any necessary paperwork
• Updated the company database daily
• Organized special events
Merchant Processing Services, New York, NY 01/07-03/08
Executive Assistant to VP of Business Development
• Maintained executive calendars and coordinated meetings; arranged meetings with clients to discuss
their accounts in absence of VP
• Managed all client accounts ranging from $2,000-1,000,000 in monthly processing; reviewed
applications and all corresponding forms for electronic payment of all major credit cards
• Collaborated with other departments to ensure timely process of entitlement forms and applications
• Created client reports daily and prepared weekly updates
• Followed up on proposals prepared for prospective clients
• Processed all invoices
• Prepared PowerPoint presentations and Excel spreadsheets
• Hired and trained 3 new employees
COMMUNITY SERVICE St. Peters Church, Yonkers, NY 03/10-Present
Volunteer
• Member of the parish youth group
• Assist the pastor with filing, organizing the office, recruiting youth and other duties as assigned
• Donate to the homeless pantry drives
LANGUAGES Fluent in English and Spanish
SKILLS Microsoft Office 2003 & 2007: Word, Excel, Outlook, PowerPoint
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