Customer Service Manager

Aja Jenkins

*** ****** ****** ***#**** Home# 404-***-****

Atlanta, Georgia 30312 Cell# 678-***-**** ***************@*****.***

Objective:

To obtain a career in customer service-client relations-data entry, dedicated Customer Service representative with motivation to maintain customer satisfaction and contribute to Companies success.

Skills:

• Strong organization skills

• Creative problem solver

• Excellent communication skills

• Effective solution development

• Developed listening skills

• Fast learner with a wide range of practical skills

• MS Windows proficient

• Courteous demeanor

• Enthusiastic developer of good relations with others

Experience:

Starship Enterprise: 2775 Chesirebridge Road, Atlanta, Georgia: Asst Manager, 06/2010 – Present

Greeting Customers as they enter into the store, working as a team leader while the other associate performing cashier duties, product assistance and cleaning while providing excellent Customer Service. Assisting Customers with store and product complaints, making drops, stocking and damaging out broken and expired products

Macy’s: 2841 Greenbriar Pkwy., Atlanta, Georgia, Sales Associate, 10/2009 – 09/2010

Greeting Customers entering the store to ascertain that each Customer wanted or needed recommended selected and helped locate and obtain out of stock product based on Customer requests. Answering questions regarding store products, while maintaining knowledge of current sales promotions and opening up new accounts for New Customers.

Atlanta Check Cashier: 6860 Hwy 85, Riverdale Georgia, Asst Manager, 01/2005 – 02/2007Cashing Check, Auditing each teller drawers for shortages. Collected out of Customers who cash bad checks, making bill payments and closing out the store.

Education:Frank McClarin High: Diploma, 05/2001 3244 Main St College Park GA