Registered Nurse Customer Service
Resume:
Gidget Marie Johnson
Prattsburgh, NY 14873 US
Mobile: 607-***-****
Evening Phone: 607-***-****
Day Phone: 607-***-****
Email: **********@******.***
Country of Citizenship:
United States
Veterans' Preference:
No
Registered for Selective Service:
I am a female, and therefore I am exempt from registering with the Selective Service
Highest Grade:
5
ICTAP Eligible:
No
Availability:
Job Type: Permanent
Work Schedule: Full-Time, Part-Time, Intermittent
Work Experience:
Bath Veterans Administration
Bath, NY US
05/2009 - Present
Hours per week: 40
Patient Services Assistant BVAC (This is a federal job)
Supervisor: Rose Whedbee (664-4308)
Okay to contact this Supervisor: Yes
Scheduling appointments in the Behavioral Health clinic, making phone calls, checking patients in. Working in the MHICM/RANGE office to do reports, spreadsheets, verify appointments and contact veterans to inform them of appointments ect. Also doing the collateral duty as Minority Veterans program coordinator which involves interacting with the Minority Veteran population, holding meetings, and compiling data to submit a quarterly report. Working in the Suicide Prevention Department doing spreadsheet tracking, generating letters, making appointments and taking minutes at Advisory meetings and then typing them up and generating them to email to meeting members. I am the Recorder for the Dementia committee so I complete the minutes for this meeting and submit to members.
Bath Veterans Adiministration
Bath, NY US
10/2008 - 05/2009
Salary: 755.00 USD Bi-weekly
Hours per week: 20
Food Service Worker (This is a federal job)
Supervisor: Steve Matacal (664-4000)
Okay to contact this Supervisor: Yes
I served the veterans meals in the DOM and in the Nursing home, and worked in the dishroom and all areas of the kitchen.
Esperanza Mansion
Branchport, NY US
05/2007 - 06/2008
Hours per week: 25
Waitress
Supervisor: Tim Ruthven 315-***-****)
Okay to contact this Supervisor: Yes
My duties included waiting on tables in a high scale service oriented job. Customer service with a smile, and serving food. Fun work environment while taking care of my customers.
Geneva Pediatrics
Geneva, NY US
02/1999 - 04/2000
Hours per week: 40
Triage Receptionist
Supervisor: Angela Druker 315-***-****)
Okay to contact this Supervisor: Yes
My duties in this position consisted of dealing with patients over the phone to make appointments, take down symptoms, and decide if they needed an appointment or just to talk directly with one of the Nurses. Along with this part of the job I did referrals to specialists. I did filing in Medical Records. Also I checked patients in at the window varifying information and printing out encounter sheets for the appointment. Upon check out I would check insurance information and do the billing end of things, and then we would balance our drawers at the end of the night.
F F Thompson Hospital
Canandaigua, NY US
07/1997 - 01/1999
Hours per week: 35
Perinatal Secretary
Supervisor: Patti Knapp (1-585-***-****)
Okay to contact this Supervisor: Yes
My duties in this job were to set up birthing classes for expectant parents. I would help my boss to prepare for classes by copying, making calls. I would work with the nurses on the birthing unit to set up classes for siblings, young parents and CPR classes.
Education:
Finger Lakes Community College Canandaigua, NY US
Some College Coursework Completed
Major: Liberal Arts
Corning Community College Corning, NY US
Some College Coursework Completed
Major: Business
Job Related Training:
Power Point training, Excel training, Outlook and VISTA, CPRS, Microsoft Word, Many COMPASS trainings on productivity, leadership skills ect, I have held the collateral duty of the Minority Veterans Program coordinator for almost 3 years now. This has given me a lot of relations and experience dealing with events and the public. I have various skills in written and oral communication. I work with many spreadsheets for data collection and tracking.
Language Skills:
Language Spoken Written Read
English Advanced Advanced Advanced
Affiliations:
Prattsburgh Womens Auxillery - Active Member
Minority Veterans Program Coordinator - Bath, VA
Prattsburgh Central School - BSDM Group Parent Advocate
Prattsburgh Soccer League - Coach
Prattsburgh Little League - Board Member/Fundraising
Professional Publications:
My brochure in which I developed specifically for the Bath VA for the Minority Veterans program was posted on the MVPC website for viewing.
References:
Name Employer Title Phone Email
Angela Druker (*) Geneva Pediatrics Registered Nurse Manager 315-***-****
Patricia Knapp (*) F F Thompson Hospital Director of Womens Health 1-585-***-****
Sally Daggett Keuka College Coordinator of Experiential Learning 315-***-**** ******.*****@**.***
Carol Fairbrother (*) Bath VA MHICM 607-***-****
Beth Lumia (*) Bath Veterans Administration MVAC Care Line Manager 664-4603
(*) Indicates professional reference
Additional Information:
As far as computer software I am proficient in Microsoft Office, Word, Windows, Excell spreadsheets which I have developed for different areas of record keeping. Generated reports monthly and prepared polocies for the Provisions of Care for Joint Commission for our MHICM program under BVAC. Thorough knowledge of the hospitals VISTA scheduling system. Outlook for email and other data information. I am able to type about 80 WPM. I have a great deal of clerical experience in the medical field. Faxing, making copies, creating brochures and other materials, answering multiple phone lines, referrals and medical billing. I am able to prioritize my day while maintaining confidentiality at all times. I am able to multitask while successfully working between to office environments and doing my duties as the Minority Veterans program coordinator. I have the skills to create agendas and do Recording of minutes.
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