Logistics

Erich Hamilton

**** ***** **. *******, ** *****

913-***-**** *******@*******.***

SUMMARY OF QUALIFICATIONS

• Dedicated professional with a proven track record of virtually flawless work in data processing – 12,000ksph and 60wpm

• Vast experience working in diverse work environments and processing invoices and payments, answering phones and supervising within a warehouse of 18 employees

• Proven analytical thinker having researched, synthesized, and implemented daily cycle count procedures that consistently kept shrinkage levels below the industry standard’s 2% of sales

• Familiarity with SAP – production and warehouse modules

EXPERIENCE

JCCC, STUDENT, Overland Park, KS, 2010 – 2011

• Completed the AA – Liberal Arts program with an emphasis in business administration and a GPA of 3.6

COUNTRYSIDE LAWN CARE, Lawn Maintenance, Johnson County, KS, 2008 – 2010

LOCKTON AFFINITY, INSURANCE RATER, Overland Park, KS, 2007 – 2008

• Developed an Excel formula to isolate updates from weekly policyholder reports to ensure information was only applied to upcoming renewal policies

• Verified forms and entered data to obtain premiums from the insurance rating system – over 1500 policy renewals entered within 30 day deadline at end of the year

• Resolved with complete satisfaction any client questions via email and phone regarding policyholder information

CERTAINTEED, PRODUCTION RECORDER, Kansas City, KS, 2006 – 2007

• Accurately maintained material & operating efficiency Excel report by routinely collecting and inputting hourly counts of products

• Reviewed production schedule and thoroughly communicated to line operators the completion times of orders in order to adhere to production compliance standards

• Researched and resolved any discrepancies of quantities reported by production supervisors and warehouse management

• Reconciled daily usage of raw materials using Excel and SAP

REED CONSTRUCTION DATA, PRODUCTION ASSISTANT, Mission, KS, 2004 – 2006

• Achieved a 24-hour turnaround on projects checked out from local architecture firms by coordinating with front-office personnel, estimators, and scanners

• Formatted, indexed, and uploaded scanned construction projects to the internet for customer viewing

• Burned CDs and printed hard copies and mailed them weekly to non-internet customers

MANPOWER – Assignment: HONEYWELL, CONTRACTOR, Olathe, KS, 2003 – 2004

• Assisted Payroll in accurately entering daily timecards for 1100 employees

• Coordinated with Accounts Payable and Buyers to effectively resolve payment delays reported by clients

• Executed Access queries in order to print and mail invoices for Accounts Receivable

SKILLPATH SEMINARS, Mission, KS, 1997 – 2003

PRODUCT OPERATIONS SUPERVISOR

• Secured position as Product Operations Supervisor after submitting 4 process improvement reports to upper management and demonstrating proficient knowledge of inventory and warehouse processes

• Supervised warehouse operations and monthly inventory counts, reconciled weekly timecard report, proofed picking tickets, resolved disagreements, and prepared and presented performance evaluations

• Continued to perform the duties of the Product Operations Coordinator and Inventory Auditor

PRODUCT OPERATIONS COORDINATOR

• Maintained integrity of $1.5 million inventory by analyzing and refining all aspects of the logistical process

• Prepared monthly inventory schedule to ensure all outgoing and incoming shipments were allocated properly in preparation for monthly inventory counts

• Coordinated with IT, Distribution, Order Entry, and Purchasing as needed to address and correct any anomalies with the inventory file

• Developed and implemented an Excel spreadsheet to track the cause of cycle count variances

• Organized inventory activities via email and phone with international fulfillment agencies

INVENTORY AUDITOR

• Researched discrepancies with products returning from seminars and notified upper management with a monthly Excel spreadsheet of resolutions

• Contacted trainers regarding unreturned shipments and notified the Tracking Coordinator to issue pick-up of materials

• Processed all domestic and international customer returns and refunds and resolved special customer concerns related to product orders

• Drafted and mailed form letters and credit memos using Word

ORDER ENTRY REPRESENTATIVE

• Cut $1500 out of the department’s monthly budget by proposing to use recyclable envelopes over file folders

• Received and accurately entered customer orders and sent accompanying payments to Accounting

EDUCATION

JOHNSON COUNTY COMMUNITY COLLEGE

• Overland Park, KS

AA – Liberal Arts

HONORS & ACTIVITIES

• Kansas City Corporate Challenge – racquetball medalist

• Most Valuable Employee Award – SkillPath Seminars

• Super SkillPathian of the Month – SkillPath Seminars

• JCCC Dean’s List

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