Customer Service Data Entry
Resume:
Yajaira Alanis
Arleta, CA *****
*************@*****.***
OBJECTIVE
To obtain a position where I can utilize my clerical and administrative skills; and demonstrate my great work ethics.
QUALIFICATIONS
Bilingual English/Spanish Data Entry Fast Learner
Office/Clerical Skills Microsoft Applications Marketing Knowledge
Excellent Customer Service WPM 35
WORK EXPERIENCE
CSI Cannon Sports 07/10-09/10
Marketing Assistant Sun Valley, CA
Customer Service Liaison, point of contact for all work orders.
Entered work orders in data base system and made status updates on service request.
Processed all data entry for company using Microsoft Excel.
Answered incoming calls in a professional demeanor; and forwarded all calls accordingly.
Operated office machines such as; photocopiers, scanners, facsimile machines, voice mail operation systems, and computers.
Oasis Funding Inc. 05/08-10/08
Office Assistant Granada Hills, CA
Communicated with customers and employees to answer their questions, disseminated or explain information, take orders, and address complaints professionally.
Reception coverage and assistance: answering phones, taking messages and forwarding accordingly, filing, copying, and faxing documents.
Opened, sorted, and route incoming mail, answered correspondence, and prepared outgoing mail.
Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities.
Magic Mountain 05/07-07/07
Customer Service Valencia, CA
Monitored food distribution to ensure that meals were delivered to the correct recipients and contained correct ingredients for special diets.
Cleaned, sterilized dishes, kitchen utensils, equipment, and facility using proper chemicals.
Placed food serving s and utensils on plates and trays according to orders or instructions.
Took food orders in a timely manner and relayed orders to kitchen and/or serving counters.
Prepared food items such as sandwiches, salads, soups and beverages.
EDUCATION
Pacoima Skill Center – Pacoima, CA 12/09-06/10
High School Diploma
North Valley Occupational Center-Mission Hills, CA 07/07-12/09
Los Angeles County Office of Education -North Hollywood, CA
Job Readiness and Career Planning Certification
Olive View- UCLA Medical Center- Educational Center- Sylmar, CA 04/11-01/12
Medical Insurance- Coding and Billing
Contact this candidate