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Customer Service Administrative Assistant

San Bernardino, CA
August 17, 2012

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Cera Worth

***** ****** ***. ******* **. *****

Phone: 909-***-**** Email:

Objective: Seeking an outgoing administrative position in a fast paced environment; where I

can utilize my customer service and administrative skills.

Education: Everest College Ontario, CA

Sep 2011 Medical Administrative Assistant

Honor Roll Student of the Month

Hillside High School Upland, CA

June 2009 H.S. Diploma

Baldy View ROP Upland, CA

August 2008 Medical Front Office

Work Experience:

*Dr. Anne Reyhan Psy.D. Chino Hills, CA. June 2012-Present


Appointment Settings/confirmations, Data Entry, EZ claims Insurance billing,

Multi- line phones, Filing, Faxing, Charting, Collecting patient Payments, relaying phone messages for 3 Dr. office.

Disneyland Resort Anaheim, CA May 2011- June 2012

Innoventions Cast Member

Entrance Greeter. Providing a warm and friendly atmosphere. Dream Home demonstrator. Asimo humanoid Show USHER. Parade worker.

*Bright Now! Dental Eastvale, CA March-May 2011

Receptionist/ Extern

Client Services. Computer Operation: QSI software, Appointment Scheduling, Data

Entry. Patient Filing. Appointment confirmations. 6 Line Telephone operations.

Coco’s Restaurant Riverside, CA Oct. 2009-June 2012


Customer Service: Responsible for greeting and seating guests, distributing menus, maintain knowledge of Restaurant products and services.

Food expeditor. Handheld: Pocket cloud operations. Cash handling.

Maintaining front of the house cleanliness, and presenting a warm and inviting atmosphere to each and every guest.

Chick-Fil-A Upland, CA Apr 2007- Nov 2008

Team Member-

Customer Service: Responsible for greeting guests, collecting guest orders, Cashier, Driver Thru/headset.

FOH operations

Kids Night Assistant: Mascot duties.

Skills: *MS Excel *MS Word *MS Power Point *Filing *Faxing *Dedicated *Organized *People Oriented *Multi-tasking *60wpm

*QSI *EG=MG *Record Keeping

*Multi Line Phone

*INS billing *INS verification.

Reference Available on Request

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