Customer Service Administrative Assistant
Resume:
JASON R. HOLJES
NEW CUMBERLAND, PA 17070
*************@*****.***
OBJECTIVE: To obtain a position in your company with the intent to utilize all skill’s in my possession to increase the effectiveness of your office and to work closely with superiors to advance both personally and professionally in the workplace.
EXPERIENCE: Customer Service
7-1-10-present
LJM Property Management 11 Independence Drive Etters Pa
-Established, maintained and grew business to business relationships with numerous clients while providing outstanding customer service.
-Generated and completed all office correspondence accurately while meeting company guidelines.
-Accurately followed and entered all data gathered into company database.
Dispatcher/ Customer Service
8-1-2009 to 6-14-2010
Napa Transportation 4800 East Trindle Road Mechanicsburg, Pa 17055
-Maintained 9 National Accounts to include Hershey, ES3 and White Wave Foods. Handled all billing for the accounts to include lumper/unloading charges and detention at shipper and receiver.
-Provided outstanding customer service while growing each account and maximizing profitability on each lane. Built concrete relationships with all counterparts while upholding company goals.
-Documented experience of brokering over $200,000 of freight while increasing each lane by 20%..
-Monitored, tracked and assisted drivers by authorizing T-checks, giving advances and ensuring customer delivery goals were met accurately and on time.
Dispatcher/ Warehouse Lead
8-11-2005-7-15-2009
Davis Beverage Group 1530 A Bobali Drive Harrisburg Pa
-Responsible for routing, scheduling and coordination of all outbound deliveries for two separate facilities. Conducted meetings and implemented programs to track inventory and monitor production. Safety Committee Co- Chairman.
-Accountable for payroll of twenty delivery personnel and was delegated a supervisor for second shift warehouse personnel.
-Obtained forklift and pallet jack certification which was utilized to assist warehouse personnel meet delivery requirements.
Billing Clerk
2-4-03 to 8-11-05
Overnite Transportation
-Presided over all inbound and outbound freight bills and ensured each trailer was loaded with freight going to its proper destination.
-Entered all bills into company database, assisted supervisors with placard requirements for all outbound trailers, and consistently dealt with dispatch to ensure trailers were on schedule.
Administrative Assistant
12-27-98 to 12-26-04
U.S. NAVY- Naval Submarine Base, Kings Bay Georgia 31547
-Processed special personnel actions, drafting awards, promotion
orders, disciplinary paperwork and marriage applications. Ensured
paperwork was completed accurately and within time schedules.
-Assisted in all aspects of maintaining ship habitability and preservation.
TRAINING: Naval Administrative “A” School (16 weeks)
Naval Enlisted Submarine School (12 weeks)
Naval Recruit Training Command (12 weeks)
EDUCATION: Valdosta University Valdsosta, Georgia
1-10-01 to 5-26-03 Acquired Associates of Arts in Liberal Arts
H.A.C.C- Harrisburg, Pennsylvania
8-25-98 to 12-18-98
Cedar Cliff High School Camp Hill, Pennsylvania
9-1-95 to 5-26-98 Academic Graduate
SKILLS: Knowledge of all Microsoft office applications including but not limited to MS Word, MS Office, Excel, PowerPoint, MS Access and AS/4000.
-Documented ability to use all office equipment including but not limited to fax, copier, switchboard, pc, ECT.
-Forklift, motorized pallet jack, cherry picker and stand-up fork truck certified with at least 10 years operating experience.
-Certified Tax Professional
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